[Hiring] Order Fulfillment Supervisor @Sodexo

Role Description

Lead Order Fulfillment Excellence at Sodexo InReach — Order Fulfillment Supervisor. Sodexo InReach is looking for a remote Order Fulfillment Supervisor to serve as the critical link between our customer service team and warehouse operations. This position sits in the Central Standard Timezone. In this role, you will own the fulfillment process end-to-end, ensuring every client order is filled at the highest possible rate. If you are a problem-solver who takes pride in delivering results, we want to hear from you.

• Career growth opportunities in operations and supply chain
• Visible, high-impact role interfacing with client service and warehouse teams
• Skill development in fulfillment strategy, inventory management, and team coordination

What You'll Do:

• Oversee the fulfillment of all client orders placed by the customer service team, targeting a 100% fill rate
• Coordinate with the warehouse to confirm in-house availability; source acceptable alternatives when needed
• Serve as the primary operational liaison between customer service and warehouse functions
• Resolve order discrepancies and fulfillment gaps quickly and professionally
• Validate incoming deliveries and ensure accurate inventory alignment
• Communicate proactively with internal teams to keep fulfillment operations running smoothly

Qualifications

• Order Fulfillment Supervisor or related experience in fulfillment, logistics, or warehouse operations
• Strong customer service and communication skills; comfortable managing escalations
• Ability to work during fulfillment center hours in the Central Standard Timezone
• Highly organized with strong attention to detail in a fast-paced environment
• Experience coordinating across operational teams such as warehouse, logistics, or customer service
• Familiarity with inventory or warehouse management systems preferred

Requirements

• Minimum Education Requirement - High School Diploma or GED or equivalent experience

Benefits

• Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience
• Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training
• Comprehensive benefits package that may include:
• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement
• More extensive information is provided to new employees upon hire