[Hiring] Operations Support Coordinator @HHS, LLC

Role Description

Provide administrative and operational support to the Peppermint USA team, with a focus on finance coordination, HR support, data management, and process automation. This role helps ensure day-to-day business operations run efficiently by supporting internal workflows, maintaining accurate records, and assisting in building scalable systems.

• Support administrative operations, including invoice submission, tracking, and coordination with Accounts Payable to ensure timely processing.
• Assist with HR-related functions, including onboarding support, documentation, tracking employee information, and maintaining compliance with internal policies.
• Help build and maintain automation workflows (e.g., Zoho, reporting tools) to improve efficiency across operations, deployments, and internal processes.
• Collect and consolidate data from multiple systems and sources to support reporting, analysis, and decision-making.
• Track and follow up on requests across teams (finance, operations, HR, vendors) to ensure timely completion and communication.
• Organize and transform data into clear, actionable reports (primarily in Excel or similar tools) for leadership visibility.
• Monitor data for trends and insights to support operational improvements.
• Process administrative reports, including expense reports, internal tracking reports, and deployment-related documentation.
• Maintain accuracy across multiple systems and records while managing competing priorities.
• Support additional administrative and operational initiatives as needed.

Qualifications

• Flexible, organized, and detail-oriented.
• Good team player, with both coworkers and those in operations.
• Maintain professionalism in all interactions.
• Fundamental computer skills, including Microsoft Office and similar programs.
• Ability to effectively engage with customers using proper telephone etiquette.
• Good communication skills, both verbal and in writing.

Requirements

• Intermediate skills in Excel and Microsoft Office; willingness to train to a higher level.
• Basic knowledge of Google Workspace Suite.

Benefits

• Paid time off (vacation and sick).
• Medical, dental, and vision insurance.
• 401(k) with employer match.
• Employee assistance program (EAP).
• Career development and ongoing training.

Company Description

Veterans and candidates with military experience are encouraged to apply. Peppermint is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.