[Hiring] Operations Manager @Arena.im

Role Description

We’re looking for an Operations Manager to help scale Arena’s operations as the company grows.

• Build, operationalize, and optimize processes across the revenue lifecycle, from pipeline generation to customer retention and expansion.
• Partner with Sales, Marketing, Customer Success, Finance, and leadership to improve alignment, efficiency, and execution.
• Analyze revenue metrics, pipeline data, forecasts, and operational performance to identify risks and opportunities.
• Build and improve reporting, dashboards, processes, and systems that support data-driven decision-making.
• Lead cross-functional initiatives that improve revenue velocity, productivity, and operational efficiency.
• Identify process gaps and implement scalable workflows, automation, and AI-powered solutions.
• Support planning activities such as headcount, capacity, targets, forecasting, and operational planning.
• Drive key operational projects from planning through execution, ensuring clear ownership, timelines, and measurable outcomes.

Qualifications

• 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, Strategy & Operations, or a similar role.
• Experience working in a B2B SaaS, technology startup, or high-growth company.
• Strong understanding of Sales, Marketing, Customer Success, and revenue processes and metrics.
• Strong analytical skills and experience working with pipeline, forecasting, revenue, and operational data.
• Experience building and improving processes, workflows, reporting, and business systems.
• Strong project management skills with the ability to drive cross-functional initiatives from planning to execution.
• Strong communication and stakeholder management skills, including working with leadership.
• High ownership, autonomy, problem-solving mindset, and ability to operate in ambiguous environments.
• Fluent English.

Requirements

• Experience with Salesforce, Pipedrive, BI tools, or other revenue systems.
• Experience with SaaS, MarTech, AdTech, AI, or Creator Economy.
• Experience with automation, AI tools, and no-code/low-code platforms.
• Experience with FP&A, compensation planning, headcount planning, or capacity planning.
• Experience working with distributed and international teams.

Benefits

• 🔥 Be a part of the team in Silicon Valley and join a global team.
• 💪 A team of exceptional engineers leading the cutting-edge AI Agents.
• 💶 Competitive salary package & benefits.
• ⛱️ 4 weeks of paid time-off.
• 📖 Learning and Development budget.
• 🚀 Key moment to join Arena in terms of growth and opportunities.
• 💻 Ability to put your stamp on real-world AI applications that serve millions of users.
• 📚 Fast-learning environment, entrepreneurial and strong team spirit.
• 🌍 Multiple nationalities: cosmopolite & multi-cultural mindset.
• 💆‍♀️ Our people matter, work-life balance is important at Arena.