[Hiring] Operations Excellence Manager @J&P Hospitality Management

Role Description

Join our leadership team and help transform hotel performance across our growing portfolio. As an Operations Excellence Manager (OEM), you'll lead operational improvement initiatives, support hotel transitions, develop leaders, and execute targeted strategies that drive revenue, guest satisfaction, compliance, and profitability.

• Field-based leadership position with up to 75% travel across multiple hotel markets.
• Minimum 3 years multi-unit leadership experience, preferably in hospitality, restaurants, retail, or service-based industries.
• Strong background in operational improvement, financial performance, leadership development, and project execution.
• Must reside within a reasonable driving distance of Denver International Airport (DEN).
• $80,000 - $90,000 salary per year (based on experience).
• Medical, Dental, Vision, Life, 401(k), Paid Time Off, and 7 Paid Holidays.
• Company-supplied laptop.
• Mobile device allowance.

Qualifications

• 3+ years of multi-unit leadership experience, preferably in hospitality, restaurants, retail, or service-based industries.
• Demonstrated ability to lead operational turnarounds, execute under pressure, and drive toward measurable business results across multiple sites.
• Strong business acumen, with proven success in managing P&Ls, labor strategies, and revenue generation.
• Ability to interpret financial and operational data to prioritize actions, influence leaders, and drive outcomes.
• Ability to read, write, and communicate clearly in English. Bilingual in Spanish a plus.
• High emotional intelligence with excellent communication, facilitation, and conflict-resolution skills.
• Working knowledge of employment regulations and compliance practices across multiple states.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams).
• Bachelor’s degree preferred, in Hospitality Management, Business, or a related field. Equivalent experience considered. High School Diploma or equivalent required.

Requirements

• Must reside within the area with reliable access to major transportation routes.
• Frequent travel required, up to 75% of the year, including extended stays at hotel locations and unanticipated travel with minimal notice.
• Work schedule may vary based on business needs, including evenings, weekends, and holidays.
• Must possess and maintain a valid driver’s license and Real ID-compliant identification.
• Must be 18 years of age at the time of hire and legally authorized to work in the United States without current or future visa sponsorship.
• Employment is subject to E-Verify verification.
• Must be able to travel by commercial airlines, as needed.
• Must maintain a professional appearance suitable for hospitality and above-property field leadership.
• This position requires regular use of a personal vehicle. The employee must maintain a personal vehicle in safe operating condition and carry state-required insurance coverage.
• The company will provide mileage reimbursement at the then-current IRS standard rate for business-related travel only.
• All business-related travel expenses will be reimbursed in accordance with company policy and applicable federal, state, and local law.
• Must be able to successfully pass a criminal background check in accordance with applicable federal, state, and local laws and company policy.

Benefits

• Medical, Dental, Vision, Life, 401(k), Paid Time Off, and 7 Paid Holidays.
• Company-supplied laptop.
• Mobile device allowance.