[Hiring] Operations Coordinator @Catapult Learning

Role Description

As a Growth Operations Coordinator with Catapult Learning, you'll provide administrative and operational support for expansion-related activity, along with support for KPI tracking and process improvement initiatives. You'll help streamline Dynamics data management, contract processing, proposal development, and weekly reporting cadences. This is a remote, cross-territory role, partnering closely with field operations and the Director of Operational Excellence.

Responsibilities

• Growth & Expansion Administration
  • Update and maintain Dynamics records tied to expansion activity, including general Dynamics tracking and data maintenance.
  • Support proposal and presentation development, including drafting, formatting, and tracking submission deadlines.
  • Support the contracting process — tracking that all required steps are completed, flagging potential delays, and loading related details into Ironclad.
• KPI & Process Improvement Support
  • Support ongoing process improvement initiatives across operations, including documentation, tracking, and coordination of implementation steps.
  • Support the weekly operational KPI package — QA of figures before distribution, tracking follow-up on flagged items, and logging recurring data-quality issues.
• Provide general administrative support for other expansion- and operations-related tasks as needed.
• Other duties as assigned.

Qualifications

• Prior experience in an administrative, coordinator, or operations support role.
• Strong attention to detail, particularly with data entry and record accuracy.
• Strong organizational and follow-through skills — able to track multi-step processes to completion.
• Experience supporting proposal, presentation, or document development (drafting/formatting in Word, PowerPoint, or similar).
• Comfortable working with reporting/data tools at a QA level — checking figures for accuracy before distribution, spotting anomalies.
• Strong written and verbal communication skills.
• Comfortable working remotely and independently across multiple stakeholders/territories.
• Adaptable and comfortable with change, as responsibilities may shift over time.
• Experience with Microsoft Dynamics 365 (CRM) preferred.

Requirements

• Starting from USD $49,000.00/Yr.

Benefits

• Competitive pay based on experience and role.
• Training on Dynamics and internal reporting tools.
• Employee assistance program.
• Access to benefits for eligible employees.