[Hiring] Operations Coordinator @elev8.io

Role Description

We’re hiring an Operations Coordinator to support the internal operational engine of elev8.io. This is a pure operations role: not client-facing, not marketing execution. You will work directly with the Business Operations Director to maintain project management systems, KPI dashboards, SOPs, and cross-department workflows, while also supporting talent acquisition activities as the team scales.

If you love building trackers, keeping project management systems clean, supporting OKR tracking, coordinating hiring logistics, and making sure operational reporting is accurate and on time: this role was built for you.

What You’ll Do

• Maintain and optimize project management systems: task hygiene, project templates, SOP documentation, and delivery tracking.
• Build and manage KPI dashboards and operational trackers in Excel and Google Sheets for leadership reporting.
• Support quarterly OKR tracking: milestone progress, completion rates, and variance flags.
• Coordinate cross-department workflows: follow up on action items, maintain execution visibility, ensure nothing falls through the cracks.
• Maintain the SOP library: version control, formatting consistency, and team accessibility.
• Support onboarding logistics for new hires: documentation packages, access coordination, and 90-day checklist tracking.
• Maintain workforce planning data: headcount trackers, capacity inputs, and hiring forecast support.
• Support talent acquisition activities: coordinate job postings, manage candidate pipelines, schedule interviews, and handle hiring logistics as directed.

Qualifications

• 2–4 years of experience in operations coordination, business operations, or project coordination.
• Advanced Excel or Google Sheets skills: you build dashboards and trackers from scratch.
• Hands-on experience with project management platforms (ClickUp, Asana, Monday, or similar).
• Strong documentation habits: clean SOPs, organized files, consistent version control.
• Strong written English (C1) and professional communication style.
• High-execution mindset in a remote, fast-paced environment.

Benefits

• Mission that matters: You’re supporting the systems behind a company that helps behavioral health facilities reach more people in need.
• Real ownership: This is not a task-list role. You will own operational systems and improve them.
• Growth environment: elev8.io is scaling fast. This role grows with the company.
• Data-driven culture: We run on KPIs, dashboards, and systems: the ideal environment for an operations-minded professional.