[Hiring] Manager Operations @Noridian Healthcare Solutions, LLC

Role Description

The Operations Manager provides guidance, leadership, planning, and reporting to the assigned business unit. This position ensures the assigned business unit is administering the organization's contracts with the best possible service while maintaining contract expectations and within budget constraints and optimizing staffing levels.

Essential Functions

• Coaches and develops staff by encouraging growth and ensuring staff are meeting performance expectations.
• Ensures the organization meets all contractual expectations.
• Manages budgets and works to meet requirements with available funding.
• Ensures responsiveness to audit findings and implements timely changes as appropriate.
• Ensures strong internal controls and compliance programs within responsible operations.
• Initiates process improvements and technology implementation.
• Initiates disciplinary action when performance does not meet expectations.
• Leads by example by promoting teamwork, recognition, and leadership while demonstrating the company values.
• May provide guidance on evaluating the circumstances of cases related to suspected fraud to support potential investigations and fraud prevention procedures.
• Assists in organizational and corporate growth opportunities.
• Responds to and implements changes in a flexible, positive manner.
• Participates as the area subject-matter expert during business development activities as needed.

Non-Essential Duties and Functions

• Other duties as assigned.

Qualifications

• Bachelor's degree in Business Administration, Management, or closely related field or equivalent work experience as determined by HR.
• 4 years' experience managing staff.
• Knowledge of management theories and practices.
• Understands computer information systems.
• Knowledge of basic accounting practices.

Requirements

• Preferred: Bachelor's degree in Business Administration or Management.
• Preferred: 5 years' experience managing staff.
• Strong written and oral communication skills.
• Ability to motivate and manage a large group of people.
• Ability to direct and maintain a productive and conducive working environment.
• Ability to coordinate activities among co-workers.
• Ability to develop problem-solving skills within staff.
• Strong analytical skills.

Benefits

• Health, Dental and Vision Insurance.
• Voluntary Insurance Plans.
• Health Savings and Flexible Spending Accounts.
• 401k and Company Match.
• Company-paid Life Insurance.
• Education Assistance Program.
• Paid Sick Leave.
• Paid Holidays.
• Increasing PTO Accrual Plan.
• Medical/Parental/Disability Leave.
• Workers Compensation.
• Retiree Benefits.
• Severance Package.
• Employee Assistance Program.
• Financial and Health Wellness Benefits.
• Casual Dress.
• Open Office Setting.
• Online Learning System.