[Hiring] Manager, Data Center Operations @Ensono

Role Description

As a Technical Operations Manager, the successful candidate will be responsible for managing Mainframe and Distributed Data Center Operations shared/dedicated teams across various technologies like ITIL, JCL, Zowe, zOS, zVSE, ISPF, TSO, CICS, Control-M, TWS/IWS, CA7, etc., basic IBM utilities and other Mainframe Operations technologies as well as some Distributed (Linux, Windows, Cloud) platform batch operations monitoring environments.

A Data Center Operations Manager is responsible for rethinking the assumptions behind how traditional services are built and thinking about how to maintain, enhance and continuously improve Mainframe and Distributed Data Center Operations services best suited for our Ensono Operations as well as its function and interaction within a Global team matrix.

You will draw from your technical and management expertise to:

• Mentor Associates
• Provide leadership on complex technical issues as required
• Prioritize workloads
• Work directly with customers and management as required
• Influence our technical strategy
• Help hire competent Data Center Operators
• Perceive innovative new solutions for our customers

Qualifications

• 10+ years of experience in mainframe operations, with at least 5 years in a leadership or management role
• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
• Proven ability to lead teams in a 24/7, mission-critical environment
• Ability to work overnight/3rd shift as required
• Strong leadership qualities coupled with a strong technical background in managing various Mainframe Operations technologies
• Excellent communication, stakeholder management, and mentoring skills
• Strong understanding of IT security, compliance, and audit requirements

Requirements

• Thrive in a fast-paced environment
• Customer obsession
• Ability to simplify complex situations
• Demonstrated success leading Mainframe Data Center Operations support teams in a 24/7 mission-critical environment
• Deep understanding and demonstrated ability to adapt to complex business environments and situations
• Experience in maintaining IT Infrastructure policy, programs, procedures, standards as well as adherence to existing Service Level Agreements (SLA’s)

Benefits

• Unlimited Paid Days Off
• Three health plan options
• 401k with company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
• Paid childbearing and paternal leave
• Education Reimbursement, Student Loan Assistance or 529 College Funding
• Sabbatical leave
• Wellness program
• Flexible work schedule