[Hiring] Manager, CXO Operations Process @The Home Depot

Role Description

Manage store operations processes for specific area(s) of responsibility and manage projects focusing on process improvements that support the needs of the stores/field. Provide input and resources, partnering with the Operations Strategy Team and others to drive major process improvement initiatives for Home Depot.

• Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field.
• Develop and implement changes that improve overall store operations processes that are likely to add value to the stores' bottom line.
• Manage/drive core store operations projects and/or process improvements.
• Manage day to day processes related to their areas of responsibility.
• Create and maintain project work plans.
• Manage issues and roadblocks that arise related to their area of responsibility.
• Respond proactively to unanticipated store needs arising out of a variety of inputs.
• Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement.
• Communicate effectively and build strong, effective partnerships with the field/stores and throughout The Home Depot.
• Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/business, competitive landscape, consumer data for area of expertise.
• Provide guidance and training specific to area of expertise.
• Assist in collaborating findings from data and making verbal/written recommendations.
• Demonstrate proficiency/understanding of specific processes.
• Maintain knowledge base regarding specific operations and processes within store operations.
• Responsible for appropriate selection, terminations, performance appraisal and professional development of support team (Business Analysts).

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Requirements

• PMI certification preferred.
• 3 years of retail experience or process management in related area.
• 5 years of work experience required.

Benefits

• Typically requires overnight travel less than 10% of the time.
• Most of the time is spent sitting in a comfortable position with frequent opportunities to move about.
• Located in a comfortable indoor area; any unpleasant conditions would be infrequent and not objectionable.
• Under constant pressure to continuously meet tight deadlines, demanding quotas and/or must regularly deal with difficult situations.

Company Description

With a career at The Home Depot, you can be yourself and also be part of something bigger.