[Hiring] IFM Vendor Coordinator @JLL

Role Description

The IFM Vendor Coordinator will oversee vendor compliance, vendor communication, and vendor development working closely with the Operation Manager to support all facility activities. The coordinator will be the first point of contact for internal and external customers seeking support and information from third-party services.

What is your day-to-day?

• Perform day-to-day oversight and completion of work orders, providing status updates to the Operations Manager as necessary.
• Assist with budgetary requests, analysis, and reporting.
• Provide backup support for meetings.
• Assist in solving problems associated with building services/property management.
• Initiate new business vendors while maintaining existing vendor business relationships to ensure proper vendor coverage for customer locations.
• Manage the company's vendor verification programs to ensure a defined set of association vendors meet the company's requirements.
• Serve as the vendor's first point of contact while developing strong working relationships with both new and existing vendors.
• Collaborate with vendors to identify and correct service concerns.
• Set up and adjust the status of all vendors in the accounting systems and research invoices received from vendors not yet in the system.
• Monitor/analyze/report vendor performance and results, including cost, lead time, and vendor issues and/or complaints.
• Ensure appropriate follow-up with vendors, team, and client.
• Seek to continuously improve processes and systems for overall client satisfaction.
• Assist Finance, Sourcing, and other Account Management team members.
• Assist with receiving and dispatching work requests to technical staff, vendors, or other service providers.
• Assist with the coordination and scheduling of maintenance activities.
• Handle multiple demands/priorities effectively and quickly adapt to change.
• Other duties as assigned.

Qualifications

• 2+ years’ experience with Facility or Property Administration.
• Associates degree in facilities management, building, business, or other related field.
• 2+ years of facilities or commercial real estate experience in an admin capacity.
• Superior customer service skills and orientation.
• Ability to maintain professionalism at all times under stressful situations.
• Ability to plan and manage work under time constraints.
• Ability to multitask and work without direct supervision.
• Proficient in MS Office, and possess strong written, verbal, and people skills.
• Strong organizational skills and collaborative style.

Requirements

• Familiar with Corrigo CMMS (preferred).

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive Medical, Dental & Vision Care.
• Paid parental leave at 100% of salary.
• Paid Time Off and Company Holidays.
• Early access to earned wages through Daily Pay.