[Hiring] Head of Operations & Automations @MM Coaching Limited
Head of Operations & Automations @MM Coaching Limited
Operations
Salary usd 3,500 - 5,0..
Remote Location
Employment Type contract
Posted 2d ago

[Hiring] Head of Operations & Automations @MM Coaching Limited

2d ago - MM Coaching Limited is hiring a remote Head of Operations & Automations. πŸ’Έ Salary: usd 3,500 - 5,000 per month πŸ“Location: Worldwide

Role Description

This is not a traditional operations manager role. Your focus is purely on systems, automations, processes, and project execution - making everything run reliably while reducing founder involvement in day-to-day operations.

You'll report directly to the CEO. This role is 70% hands-on execution, 30% cross-functional coordination.

If you thrive in complexity, build systems that last, and stay calm when things break - this role was built for you.

What You'll Own

  • Systems & Tech Stack
    • Own and maintain the full company tech stack - GHL, Close, Zapier, Make, N8N, Hyros, GTM, ClickFunnels, Stripe, and all integrations
    • Diagnose and resolve issues fast - and document fixes so they don't repeat
    • Respond to critical outages and eliminate redundant tools to reduce costs
  • AI & Automations
    • Build AI-driven automations to replace manual tasks across all departments
    • Reverse-engineer undocumented systems and create SOPs and system map
    • Target 30-50% reduction in manual workload
  • SOPs & Documentation
    • Build and maintain a complete SOP library for every operational process
    • Design systems for long-term maintainability, not short-term fixes
  • Project Management
    • Own OKRs, quarterly planning, and cross-functional project tracking
    • Convert CEO objectives into clear plans with owners and deadlines
  • Operational Support
    • Support Sales, Marketing, and Service Delivery with fast operational help
    • Own Trustpilot review processes and the weekly operations meeting

Qualifications

  • 5+ years in operations within high-ticket coaching, online education, or info-product businesses
  • Proven track record building scalable systems, SOPs, and automations
  • Proficient across: GHL, Close, Zapier, Make, N8N, Hyros, GTM, ClickFunnels, Stripe, ActiveCampaign, Notion
  • Deeply AI-literate - proven use of Claude, ChatGPT, or similar to reduce manual work at scale

Who You Are

  • Systems-minded - you map how tools, workflows, and teams connect
  • Independent troubleshooter - root causes, not symptoms
  • Proactive - you anticipate problems before they become crises
  • Calm under pressure - outages don't rattle you
  • AI-native - you default to AI-assisted workflows
  • Clear async communicator - strong Slack/Loom habits

Benefits

  • Hours: Full-time (40 hours per week)
  • Compensation: 3,500 - 5,000 USD/month
  • Work from Anywhere - Fully remote position, work from wherever you're most productive
  • Flexible Hours - Structure your workday in a way that fits your life while still meeting team needs
  • Ongoing Growth - Access to ongoing training, resources, and development opportunities to sharpen your skills
  • Ownership & Impact - You won't just fill a role - you'll build something meaningful at a company that changes lives every day
  • Leadership Collaboration - Work closely with founders and department leads, with direct influence on how the business grows
Before You Apply
️
worldwide Be aware of the location restriction for this remote position: Worldwide
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Head of Operations & Automations @MM Coaching Limited
Operations
Salary usd 3,500 - 5,0..
Remote Location
Employment Type contract
Posted 2d ago
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worldwide Be aware of the location restriction for this remote position: Worldwide
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Sent Follow-Up βœ“
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Interview Completed βœ“
Offer Accepted βœ“
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