[Hiring] Field Inventory Analyst @Medtronic

Role Description

This field-based role is responsible for the execution of US Cardiac Rhythm Management (CRM) field inventory strategies and initiatives to achieve Service, Inventory, Scrap, Obsolescence, Gains and Losses (SOGL) and Freight goals. This position acts as a district liaison for inventory topics between field-based employees (Sales Reps, Clinical Specialist, District Managers)/ Customers and the internal team (Global Supply Chain, Distribution, Customer Care, Marketing, Logistics, and IT) while reporting directly into the US CRM Field Inventory Analyst organization.

This individual must be analytical, results oriented and highly organized with the ability to multi-task and have a readiness to adapt to changing field and departmental needs. The field inventory team will receive cross-training for the cardiovascular clinical specialist role and can transition to this cardiovascular clinical role as part of the standard career path.

Responsibilities include:

• Field Inventory Management
• Daily engagement with multiple internal and external business partners to coordinate inventory strategies.
• Support inventory repositioning for emergent case needs, filling order from field, short date management, stagnant inventory management, cycle count completion and correction of inventory accuracy issues.
• Partner with field-based District Service Managers, Clinicals Specialist, Sales Reps and District Managers to ensure the right product is the right place at the right time helping to execute the perfect patient and customer experience through daily coverage logistics.
• Coordinate and execute Phase-In and Phase-Out activities for product launches including coordinating with other Medtronic employees on collection and accessing accounts/hospitals to place and remove inventory while ensuring support documents are accurate.
• Mobilize inventory for supply constraints within the assigned district.
• Collaborate with internal team of Customer Care Supply Chain Analyst and Field Inventory Program Managers to accelerate shared business objectives focused on mobilizing inventory.
• Build credibility, trust, and respect from internal and external customers.
• Looks for win-win solutions to meet BU needs while also driving the Field Inventory strategies.
• Review and analyze data and proactively elevates issues; partners with stakeholders to drive action appropriately.
• Take initiative by not only identifying opportunities/issues but also developing business cases and alternatives.
• Communicate and facilitate the execution of inventory management initiatives with sales teams.
• Account Consignment Inventory Management
• Proactively monitor and maintain inventory levels at customer accounts.
• Conduct cycle counts of inventory at customer accounts as needed.
• Ensure expired and short-dated units are identified, segregated, returned, and swapped out for longer-dated units in alignment with internal process and procedure.
• Assist with resolving discrepant inventory levels at customer accounts.
• Educate customers on inventory management requirements including care and handling, inventory level maintenance, Use-by-Date reviews, order placement, returns, swap-outs, and other processes as required.
• Maintain effective relationships with Customer Care Supply Chain and Customer service operations to ensure effective fulfillment of customer orders.
• Assist sales field with obtaining signed Consignment Agreements (CA) and Inventory Schedules (IS).
• Other Job Duties
• Provide regular on-call support for evenings and weekends when critical business needs arise.
• Remote position that travels locally regularly including additional overnight or occasional flight travel.
• Understands and adheres to FDA Regulations, quality and training requirements, SOPs, and Work Instructions—continually looking for opportunities to improve quality.
• Stay current on internal training requirements and product knowledge.
• Proactively propose ideas for process improvement and takes action to drive completion.
• Meet deadlines and drive results; proactively communicate and reset expectations when timeline is not achievable.
• Able to work flexible schedule as business needs dictate.

Qualifications

• Bachelor’s degree required
• Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience

Requirements

• High aptitude for problem solving and troubleshooting.
• Excellent communication, interpersonal and customer service skills.
• Experience with inventory management within supply chain or distribution environment.
• Self-motivated; can work with minimal supervision remotely traveling to key customers.
• Ability to participate in numerous tasks and work multiple projects in a fast-paced environment.
• Systems knowledge: Microsoft Excel, PowerPoint, Word, Visio, Salesforce, mStar.
• Ability to travel overnight on short notice as needed.
• Interest and desire to grow into a clinical field-based role such as Clinical Specialist, Sales Rep, Field Inventory Analyst Manager, District Service Manager or District Sales Manager.
• Six Sigma Yellow, Green or Black Belt Certification.
• APICS CPIM/CSCP Certification.
• Strong analytical and problem-solving skills.
• Demonstrated negotiation/influence management skills--positively resolving conflict.
• Demonstrated ability to communicate effectively and professionally (written and verbal).
• Strong organizational and multi-tasking skills; Highly flexible to changing business needs.
• Proven ability to produce consistent, detail oriented, high-quality work.
• Ability to make sound decisions and drive action independently.
• Ability to execute logically, calmly and efficiently in a chaotic and stressful environment.
• Strong knowledge and understanding of supply chain-related regulatory requirements and ability to assess current procedures and resolve gaps.
• Experience working in a regulated environment--ideally the medical device industry.
• Proactively drives results.

Benefits

• Medtronic offers a competitive Salary and flexible Benefits Package.
• A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.
• We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• Salary ranges for U.S (excl. PR) locations (USD): $67,200.00 - $100,800.00.
• This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
• The following benefits and additional compensation are available to those regular employees who work 20+ hours per week:
  • Health, Dental and vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Simple Steps (global well-being program)
• The following benefits and additional compensation are available to all regular employees:
  • Incentive plans
  • 401(k) plan plus employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
  • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)