[Hiring] Facilities Management Coordinator @Smart Suites

Role Description

As our Facilities Management Coordinator , you will be responsible for coordinating repair, maintenance, property setup, and selected facilities-related projects across our portfolio. You will act as a central coordination point for:

• Guest damage repairs
• General maintenance
• Third-party repair follow-up
• Recurring property upkeep
• Furnishing and styling of new properties
• Construction or improvement projects

This is primarily a coordination, tracking, and execution-support role rather than a hands-on trade role. You will work closely with:

• Trades
• Vendors
• Suppliers
• Cleaners
• Logistics
• Onsite support
• Operations
• Third-party property managers

to ensure work is completed on time, to standard, and with clear documentation.

Qualifications

• 2-3 years of experience in facilities coordination, property maintenance coordination, project coordination, or similar roles
• Strong ability to manage multiple active jobs, vendors, and timelines at the same time
• Experience coordinating repairs, maintenance requests, service providers, or project-based work
• Strong written and verbal communication skills
• Excellent follow-up, organization, and documentation discipline
• Strong troubleshooting and problem-solving ability
• High attention to detail and commitment to timely job completion
• Comfortable working with trades, cleaners, logistics personnel, suppliers, onsite team members, and property managers
• Experience in hospitality, short-term rental, property operations, or facilities support is preferred
• Experience in furnishing, property setup, styling coordination, or minor construction support is highly regarded
• Comfortable using digital tools such as Microsoft Excel, Outlook, Teams, Planner, Zoho, or similar tracking systems
• Able to work independently in a remote setup while coordinating closely with onshore and offshore teams

Requirements

• Independent contractor (PH offshore)
• Compensation: AUD 1,500 – 1,800/month
• Schedule: Full-time, AU shift, Flexible within business operating hours of 5:00 AM – 10:00 PM PH time
• Time Tracking: All contractors use Hubstaff for time and productivity tracking to ensure accuracy and transparency in work.

Benefits

• Competitive contractor rate: AUD 1,500 – 1,800/month
• 100% remote engagement with a growing Australian hospitality brand
• Flexible work structure: Monday - Friday, with work scheduled within our operating hours of 5:00 AM – 10:00 PM PH time
• Growth opportunity: Join a scaling company and grow with a business expanding its property portfolio
• Collaborative team culture: Work with a team that values accountability, teamwork, curiosity, and continuous improvement
• Exposure to modern operations: Be part of an AI-driven environment that uses digital systems and automation to strengthen day-to-day operations

Selection Process

• Initial Interview (30 to 45 minutes): An initial conversation to learn about your background, experience, and professional goals. You'll also have the chance to ask questions about the engagement and the client.
• Technical Live Assessment (60 to 90 minutes): This stage evaluates your practical capabilities in sales outreach, lead qualification, and virtual negotiations, using real-world scenarios relevant to the scope of services.
• Behavioral Interview (60 minutes): Focuses on your communication style, cultural alignment, and how you build trust and relationships in a remote business environment.
• Pre-Engagement Steps (10 - 15 minutes): IT Audit to ensure compliance with technology standards and security protocols.
• Reference Check: We will contact your provided professional references to verify your history and capabilities.
• Meet the Founder (30 to 60 minutes): A welcoming conversation where you'll connect directly with the company's founder. This is your chance to discuss engagement terms, share your own goals, and ask any final questions. You'll also get an inside look at the company's vision, culture, and exciting growth plans for the future.

Ready to join a fast-growing, values-driven hospitality brand? Click Apply Now and become part of Smart Suites.