[Hiring] COO (DTC Beauty Brand) @Faccelove

Role Description

This role is only for someone who has proven, measurable results in previous companies, thrives on taking ownership, and excels at building strong teams and systems. Since you need to have an extraordinary amount of attention to detail, please start your application with the word "leader".

As COO, you are the operational backbone of the company. You work directly between the founders and the team, ensuring a strong, efficient, and scalable operation.

Core Responsibilities

• Oversee and optimize daily store operations
• Monitor fulfillment, supplier relations, inventory, and performance
• Identify bottlenecks early and proactively solve them on your own
• Structure and streamline all content workflows
• Manage planning, deadlines, and team accountability
• Ensure consistent, high-quality, on-time content delivery
• Build SOPs, workflows, and automation systems
• Implement tools to improve efficiency across departments
• Create scalable systems that run like a well-oiled machine
• Lead daily/weekly calls and manage cross-functional teams
• Communicate clearly and deliver actionable next steps
• Coach teams, maintain accountability, and drive performance

Qualifications

• Minimum 3 years experience in a high-performance e-commerce or agency setting
• Strong leadership and team management skills
• Excellent communication: clear, decisive, solution-oriented
• Experience building SOPs, systems, and organizational structures
• Proven ability to manage multiple departments at once
• Thrives in fast-paced environments with many moving parts
• Full-time availability (40+ hours) with flexibility on weekends

Benefits

• Salary depending on experience
• Long-term working relationship with a global D2C brand
• A key leadership role directly under the founders
• Room for initiative, innovation, and strategic input
• A high-performance culture with clarity, speed, and high standards
• Monthly review meetings + weekly operational check-ins
• Work with a driven team aiming for rapid growth and operational excellence

• Competitive salary
• On-time and reliable payments
• Opportunity to work with a fast-growing global e-commerce brand
• Long-term growth opportunities