[Hiring] Chief Operating Officer @Breeze Unlimited

Role Description

GUAPI is seeking a Chief Operating Officer (COO) to lead the transition from a fast-growing brand into a structured, scalable, and investor-ready company. The COO will address various operational challenges and drive growth initiatives.

Challenges You Will Solve

• Lack of structured processes across operations, CX, and logistics
• Improving systems between Shopify, 3PL, and internal workflows
• Inefficient handling of preorders vs available inventory
• Poor visibility on profitability and SKU-level performance
• High dependency on manual work and team coordination
• Growth initiatives not translating into consistent revenue
• National & International growth to be fully structured

Key Responsibilities

• Operational Structure & Execution
  • Build and implement SOPs across all departments (CX, logistics, wholesale, finance)
  • Fix operational inefficiencies in:
    • CX quality
    • inventory flow
    • preorder management
  • Ensure daily execution discipline across teams
• Systems & Process Optimization
  • Align and optimize:
    • Shopify
    • 3PL (Quiet / Stord)
    • internal tools (Gorgias, Klaviyo, etc.)
  • Reduce manual errors (e.g., fulfillment mistakes, stock mismatches)
  • Implement scalable workflows and automation
• Revenue Execution Support
  • Ensure growth initiatives actually translate into:
    • revenue
    • sell-through
  • Align:
    • marketing
    • wholesale
    • inventory strategy
  • Support better product drop planning (avoid cannibalization)
• Team Management & Accountability
  • Introduce clear KPIs across all teams
  • Manage remote global team
  • Hold departments accountable for:
    • execution
    • performance
    • timelines
  • Maintain consistent quality across all departments every day.
• Scaling Infrastructure
  • Build the internal structure required to scale from:
    • $12M → $30M+ revenue
  • Define org structure (who to hire, when, and why)
  • Reduce founder dependency in operations
• Financial & Reporting Readiness
  • Work closely with accounting to:
    • ensure accurate monthly P&L
    • improve inventory-based COGS tracking
  • Build investor-ready reporting
  • Prepare the company for:
    • due diligence
    • potential sale or fundraising

Qualifications

• 8–15+ years in operations / COO / Head of Operations roles
• Experience scaling fashion / e-commerce / streetwear brands
• Strong understanding of:
  • inventory & supply chain
  • DTC + wholesale models
• Proven ability to:
  • fix messy operations
  • build structure from chaos
• Experience preparing companies for:
  • investment or acquisition (big plus)
• Highly execution-focused (not just strategy)

Benefits

• Competitive compensation (base + performance bonus)
• High ownership and decision-making power
• Direct collaboration with founder & leadership
• Opportunity to structure and scale a global brand
• Potential long-term upside tied to company growth