[Hiring] Chief of Staff/Operations Manager @Magnet Talent

Role Description

We are recruiting a highly motivated and versatile Chief of Staff/Operations Manager for our client, a Dubai-based blockchain / cryptocurrency startup. This role will work to support the company's founder in driving the strategic direction and operational efficiency of the company. This is a unique opportunity to be a key contributor in a dynamic and fast-paced environment. The ideal candidate will be a proactive problem-solver, an excellent communicator, and have a strong ability to execute and manage multiple projects simultaneously.

This role has the potential to evolve into a Chief of Staff position, a more specialized Operations role, or another leadership position depending on the individual's strengths, interests, and the company's growth.

Who Will Thrive Here

• A Self-Starter: Someone who takes initiative, identifies areas for improvement, and proactively seeks solutions without constant direction.
• A Multi-Tasker: Someone who can juggle multiple projects and responsibilities efficiently, prioritizing tasks and meeting deadlines.
• A Problem-Solver: Someone who enjoys tackling challenges, thinking critically, and developing creative solutions to complex issues.
• A Strong Communicator: Someone who can effectively communicate with internal and external stakeholders, including partners, customers, and legal counsel.
• An Organized Mind: Someone with meticulous attention to detail, strong organizational skills, and a passion for establishing efficient processes.
• A Scrappy Executor: Someone who is able to take action and is not afraid to roll up their sleeves and do the necessary work.

Key Responsibilities

• Operational Efficiency: Develop and implement internal processes and systems to improve efficiency and streamline operations across all departments.
• Team Processes: Refine team processes, making sure that everything is easily accessible and optimized.
• Legal and Compliance: Work with legal counsel to craft legal documentation, contract management while ensuring compliance with all relevant regulations.
• Partner and Customer Communication: Facilitate communication and manage relationships with partners and key customers, ensuring timely and effective responses.
• Financial Operations: Assist with internal financial operations, including expense tracking, reimbursement processing, and budget management.
• Audit Coordination: Serve as the point person for monthly audit processes, ensuring timely and accurate completion of required tasks.
• Documentation and Record Keeping: Organize and maintain company records, ensuring accuracy and accessibility of critical documents.
• Meeting and Event Coordination: Assist with scheduling and coordinating internal and external meetings, including legal sessions, partner meetings, and company-wide events.
• Vendor Management: Manage relationships with key vendors (e.g., software providers, service providers) and ensure they are delivering value.
• Special Projects: Manage ad-hoc projects and initiatives as assigned by the founder, supporting strategic priorities and company growth.
• Shareholder Document Management: Be responsible for the document management of shareholder data and materials.
• Information Gathering and Research: Proactively gather information and conduct research on various topics (e.g., market trends, competitor analysis, potential partners), and summarize key findings for the founders.
• General Ad-hoc Tasks: Take initiative and own tasks with minimal oversight.

Requirements

• Proven experience in an operations, project management, or similar role at a startup.
• Proven track record implementing systems and designing processes to streamline operations.
• The ability to understand and connect the dots between different departments (tech, business development, marketing).
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Google Workspace.
• Comfortable working in a fast-paced, dynamic startup environment.
• Excellent fluency in English.
• Must be able to work in a remote/distributed environment.

Nice-to-Haves

• Experience in the crypto/blockchain industry.
• Experience in a Chief of Staff role.
• Technical skills (software engineering, data science).
• Experience working in a remote or distributed team.
• Ability to speak multiple languages.