[Hiring] Associate Operations Specialist @ICF

Role Description

To support our growth, we are seeking candidates with an interest in utility energy efficiency programs and knowledge of energy-efficient technologies associated with commercial building systems. As an Associate Operations Specialist, you will play a crucial role in supporting the efficient and effective management of energy and environmental programs and projects.

• Identify opportunities for process improvements.
• Share best practices.
• Collaborate with cross-functional teams.
• Conduct thorough analyses of program operations.

What you will be doing

• Work as part of the energy efficiency team ensuring that the evaluation, implementation, and verification of utility-sponsored energy efficiency projects are successfully executed.
• Develop and share best practices across the team and organization.
• Collaborate with IT, Reporting, Marketing, and Customer Care teams.
• Conduct analyses to identify trends, issues, and opportunities for improvement.
• Assist with processing incoming project applications.
• Review project application forms and submittals to ensure compliance with program policies and procedures.
• Assign project applications for further processing and review per program policies and procedures.
• Assist with customer and contractor inquiries.
• Coordinate quality control follow-up on project inspections and customer surveys as appropriate.

Qualifications

• Bachelor’s degree in a relevant field + 1 year of work experience or Associates degree with 3+ years of work experience.
• Must successfully pass a background check.

Compensation

Although the posted range below is broader, this position is anticipated to offer a base salary in the $60,000 to $67,000 range. Actual compensation may vary based on the candidate’s location, experience, and other relevant factors.

Pay Range

The pay range for this position based on full-time employment is:

• $55,400.00 - $94,180.00

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration.

Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact [email protected] for assistance.