[Hiring] Amazon Operations Analyst @Acentecom

Role Description

We’re looking for an Amazon Specialist to join our Amazon Operations team and help support the day-to-day work that keeps our brands running smoothly across Amazon. You’ll work closely with the Head of Amazon Operations, supporting:

• Listing management
• Seller Central cases
• Account and compliance monitoring
• Reporting
• Other recurring operational tasks across our growing portfolio

You don’t need to be an Amazon expert from day one. We’re looking for someone with a solid understanding of Amazon fundamentals who is reliable, curious, detail-oriented, and eager to learn. You’ll have the opportunity to:

• Build your expertise quickly
• Take on increasing ownership as you grow
• Develop into a strong Amazon operator within a fast-moving e-commerce environment

Qualifications

• Hands-on experience working with Amazon, ideally within Amazon Seller Central
• A solid understanding of Amazon operations, including listings, Seller Support cases, fees, and general Seller Central processes
• A strong willingness to learn, grow, and continuously develop your Amazon expertise
• Excellent attention to detail and an understanding that small mistakes can create significant compliance or account risks
• A proactive approach to problem-solving
• Strong reliability and ownership, particularly when managing recurring tasks and following up on open issues
• Good organizational skills and the ability to manage multiple priorities without letting things fall through the cracks
• Clear communication skills and the ability to work collaboratively, receive feedback, and escalate issues when needed
• Experience with Amazon supplements, health & wellness, or compliance is a strong plus
• Experience communicating with Amazon Seller Support, working with reporting and data, or using Amazon-related tools is a plus
• Availability for at least 4 hours of overlap with European working hours during onboarding and ongoing collaboration

Requirements

• Support day-to-day Amazon operations across multiple brands and Seller Central accounts
• Update and maintain product listings, including content, pricing, variations, and other operational changes
• Monitor listings and account health for issues that require attention, particularly potential compliance risks
• Open, manage, and proactively follow up on cases with Amazon Seller Support until issues are resolved
• Support compliance-related tasks and help ensure listings follow Amazon requirements and internal processes
• Monitor data and basic performance reporting, identify discrepancies, and flag anything that requires further investigation
• Keep track of open issues, deadlines, and recurring tasks so nothing falls through the cracks
• Follow established processes carefully while developing the judgment to understand why actions are needed and when an issue should be escalated
• Document recurring tasks and contribute to improving SOPs and operational processes as the team scales
• Collaborate with the broader Amazon team and gradually take ownership of additional brands, tasks, or workstreams as your expertise grows