[Hiring] Virtual Clinical Administrative Coordinator @Staffing for Doctors

Role Description

We are seeking an experienced, detail-oriented Virtual Clinical Administrative Coordinator (VMA) to manage behind-the-scenes clinical workflows for a fast-paced primary care / internal medicine practice. This is not a front-desk, phone, or scheduling role—it is a specialized, behind-the-scenes administrative position focused on:

• Athenahealth EHR work queues
• Prescription refill processing
• Prior authorizations (PAs)
• Referrals
• Clinical document triage

The ideal candidate possesses strong medical terminology and pharmaceutical knowledge, operates independently with proactive follow-through, and knows precisely when to resolve administrative inquiries versus escalating clinical decisions to providers. Athenahealth experience is strongly preferred.

Qualifications

• Minimum 2+ years supporting a U.S. medical practice in a clinical or administrative capacity
• Hands-on experience navigating Electronic Health Record systems and high-volume inbox/task queues
• Proven experience handling prescription refill protocols, insurance prior authorizations, and outbound referrals
• Solid working knowledge of medical terminology, routine medications, dosage formats, and basic laboratory test panels
• Excellent written and verbal English communication skills
• Strong HIPAA compliance standards and the ability to manage multiple work queues independently
• Dedicated, quiet, HIPAA-compliant home workspace with a high-performance computer (PC/Mac), high-speed internet, backup power/internet solutions, and a headset

Requirements

• Recent hands-on experience using Athenahealth (highest priority) and Forus
• Medical Assistant (MA) certification/background or prior experience in Primary Care / Internal Medicine

Benefits

• Full-Time (40 Hours / Week)
• Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST (Eastern Standard Time)

Ideal Candidate Profile

You are a sharp, self-directed clinical administrator with strong Athenahealth skills. You audit refill requests, handle prior authorizations, and track specialty referrals with precision—keeping provider queues clean and efficient without needing constant supervision.