Role Description
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. As a Utilization Review Nurse, you will:
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Provide clinical information to insurance companies to obtain authorization for future and elective surgeries.
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Coordinate peer-to-peer reviews between insurance Medical Directors and Cleveland Clinic physicians.
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Manage all pre-determination cases, primarily supporting utilization review with a strong focus on outpatient prior authorization requests.
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Work remotely from 8:00 a.m. β 4:30 p.m.
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Maintain residency in northeast Ohio.
A caregiver who excels in this role will:
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Provide insurance companies with detailed clinical information when required to complete the authorization and pre-certification process.
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Communicate and attempt to resolve level of service discrepancies between CCF and insurance companies.
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Coordinate level of service justification directly with physicians and communicate directly with third-party payers to obtain approval.
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Complete responses on behalf of physicians for denials.
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Review medical records and communicate with physicians to obtain authorization.
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Coordinate peer-to-peer reviews with CCF physicians and the insurance company Medical Director.
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Coordinate pre-determinations for specific procedures and maintain confidentiality of all patients' related information.
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Adhere to all JCAHO and Medicare compliance regulations.
Qualifications
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Graduate of an accredited practical/vocational or professional nursing program.
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Current state licensure as a Licensed Practical Nurse (LPN) or Registered Nurse (RN).
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Two or more years of experience in coding or a patient care acute facility, preferably at a tertiary care medical center.
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Excellent communication skills required to communicate with all levels in a healthcare environment.
Requirements
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Utilization Review experience (preferred).
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Epic experience (preferred).
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Requires extensive sitting and dexterity to perform work on a PC.
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Requires walking for extended periods of time.
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Good visual acuity through normal or corrected vision.
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Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently.
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Follows standard precautions using personal protective equipment as required.
Benefits
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Equal opportunity employment in a drug-free environment.
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Annual influenza vaccination or approved exemption required.