[Hiring] Ultrasound Clinical Specialist @Johnson & Johnson Innovative Medicine

Role Description

Johnson & Johnson MedTech, Electrophysiology, is seeking an Ultrasound Clinical Account Specialist, Cardiac Imaging & Structural Heart.

The Ultrasound Clinical Account Specialist (UCAS) Structural Heart is accountable to partner with the different Regional Sales Managers (RSM) and Sales Territory to achieve sales goals in the assigned territory by providing technical and clinical support of interventional cardiologists (IC) using AcuNav™ and NUVISION™ as we drive adoption of 2D and 4D intracardiac echocardiography in structural heart procedures and market share growth. The UCAS is also responsible for developing the structural heart imaging market within their territory by:

• Identifying new procedural opportunities
• Expanding ICE adoption into new IC programs
• Driving transition from TEE-dependent workflows toward ICE-guided procedures

This role is pivotal in developing and executing strategic sales plans, fostering strong customer relationships, and ensuring operational excellence. The primary focus of this role is to lead the commercial "pivot" from TEE-dependent procedures to ICE as the imaging modality of choice.

Functional Responsibilities:

• Provide expert clinical product and technical assistance and training and case support to IC physicians and staff on the effective use of AcuNav™ and NUVISION™ catheters in structural heart procedures.
• Educate all customers who interface with structural heart patients on the value and optimized use of AcuNav™ and NUVISION™ catheters.
• Use consultative selling techniques to identify potential sales opportunities within the account.
• Create awareness of Ultrasound solutions and facilitate contact with key decision makers.
• Maximize customer case support capability through proper planning and scheduling techniques.
• Partner with Business Managers, doctors, and Cath lab administrators to set up equipment evaluations.
• Drive collaboration and maintain consistent communication across assigned responsibilities.
• Stay current on company products, best practices, and relevant scientific clinical literature.
• Prioritize and appropriately respond to requests in a high-stress environment.
• Engage in diagnostic dialogue with internal and external business partners.
• Provide mentoring for new EP commercial team members as requested.
• Perform other duties assigned as needed.
• Serve as a source of information and support to pod members and internal partners.
• Leverage J&J business partners within customer accounts to maximize resources.
• Communicate business-related issues or opportunities to next management.
• Adhere to all Company guidelines related to Health, Safety and Environmental practices.
• Organize and complete administrative responsibilities efficiently.
• Maintain company vehicle safety protocols in accordance with all company guidelines.
• Stay current in emerging technology and techniques.
• Actively collaborate with EP commercial team(s) on adoption plans.

Qualifications

• Minimum of a BA/BS, combined with a minimum of 5 years professional work experience.
• Minimum of 3 years of experience in clinical echocardiography lab and/or experience working in support of medical devices in structural heart procedures.
• Must have and maintain advanced clinical ultrasound and echocardiography knowledge.
• Maintain clinical knowledge of healthcare industry, disease states, and therapeutic trends.
• Breadth and depth relationships within interventional cardiologists.
• Strong analytical, project management, and communication skills.
• Experience working in a matrixed organization and collaborating across functions.
• Self-starter able to solve problems in high-pressure environments.

Requirements

• Exempt position requiring the ability to establish effective work schedule.
• Must have valid driver’s license in the state of residence.
• Position requires sitting for extended periods of time, working in a hospital laboratory setting.
• Field-based work requires driving, walking, and use of phone and computer.
• Willingness to travel across EMEA as required (up to 60%).

Benefits

• Annual bonus with set target depending on pay grade/location.
• Vacation days and parental leave for a minimum of 12 weeks.
• Bereavement leave, caregiver leave, and volunteer leave.
• Well-being reimbursement and programs for financial, physical, and mental health.
• Service anniversary and recognition awards.
• Participation in several insurance plans for employees and eligible dependents.