[Hiring] UltraCare Liaison @Ultragenyx

Role Description

The Ultra Care Liaison (UCL) is a field-based function on the Ultragenyx DACH team, combining responsibilities at the intersection of scientific engagement and non-promotional market access across the portfolio. The key objective of this role is to improve patient care in the assigned geographic territory by providing stakeholder-specific information, education, and support, as needed and requested. The UCL will act as the primary point of contact for selected HCPs.

• Proactively engage in disease awareness, disease state, and patient referral education, including patient transition from pediatric to adult care, with physicians, other relevant HCPs, pharmacists, nurses, and dietitians in therapeutic areas of interest for Ultragenyx.
• Reactively educate physicians and other relevant HCPs, pharmacists, nurses, dietitians, and payers about the latest scientific evidence on EU Commission-approved and non-EU Commission-approved Ultragenyx medications.
• Reactively educate and engage in scientific exchange with physicians, other relevant HCPs, and payers about the latest scientific evidence on the diagnosis of the therapeutic areas of focus.
• Organize and execute local educational events and roundtables to foster compliant dissemination of disease awareness, disease state education, and product-related medical and scientific evidence developed and/or validated by Medical Affairs.
• Facilitate peer-to-peer exchange between HCPs within the assigned territory on the current evidence in therapeutic areas of focus.
• Respond to product-related inquiries from HCPs and pharmacists within the scope of the approved label or scientific evidence.
• Assess the ability of hospitals to administer gene therapies, accept referrals, and fulfill criteria determined by G-BA.
• Facilitate access of prioritized centers to qualification initiatives.
• Co-create account plans for major hospitals and centres of care, coordinate tactics with Medical Affairs, and provide regular updates to plans at least quarterly.
• Review account plans in cross-functional team meetings.

Qualifications

• Physician, pharmacist, registered nurse, or scientist with a university education in a relevant scientific field.
• Fluent written and spoken German and English are mandatory.
• Minimum of seven years of experience in the pharmaceutical industry, including at least five years in field-based functions.
• Experience in orphan drugs or highly specialized areas in secondary care is imperative; knowledge of at least three different medical specialties and at least three years of experience in KOL interactions is desirable.
• Launch experience, including development of local infrastructure for patient referral and care.
• In-depth understanding of the German health care system and the interactions and interdependencies of sick funds, KVs, MDK, IQWiG, GKV-SV, and G-BA with HCPs.
• Thorough knowledge of local relevant laws, particularly regarding compliant interactions with HCPs and other relevant stakeholders.
• Impeccable business integrity record.
• Understanding of GCP and GDP standards.
• High level of energy, ambition, and intellectual curiosity, with the ability to rapidly digest and interpret new information.
• Excellent communication skills in personal and remote interactions, including phone and online formats.
• Discipline and self-motivation, with the ability to work autonomously and deliver against defined timelines.
• Creativity and open-mindedness to pursue challenging objectives with limited resources.

Requirements

• Fluent written and spoken German and English are mandatory.
• Minimum of seven years of experience in the pharmaceutical industry, including at least five years in field-based functions.
• Experience in orphan drugs or highly specialized areas in secondary care is imperative.
• Knowledge of at least three different medical specialties and at least three years of experience in KOL interactions is desirable.
• In-depth understanding of the German health care system.

Benefits

• Generous vacation time and public holidays observed by the company.
• Volunteer days.
• Long term incentive and Employee stock purchase plans or equivalent offerings.
• Employee wellbeing benefits.
• Fitness reimbursement.
• Tuition sponsoring.
• Professional development plans.
• Benefits vary by region and country.