[Hiring] Triage Registered Nurse @CORE Occupational Medicine

Role Description

We are currently seeking a full-time Triage Registered Nurse to work from home. The schedule consists of four 10-hour shifts (4/10's) on Monday, Tuesday, Friday, and Saturday, from 7:00 AM to 5:00 PM.

Under the direction of the Director of Injury Management, the Triage Nurse administers the intake of calls from contracted clients, injured workers, Worker’s Compensation Insurance adjusters, medical providers, and clinic staff. Provides exceptional service and quality treatment options to the patient and client throughout the injury management life-cycle.

Principal Duties and Responsibilities (Essential Functions)

• Triage injury/illness calls to determine if emergent/non-emergent.
• Determine if injury/illness requires immediate treatment or first aid advice.
• Research/locate the nearest facility to utilize for injury.
• Contact medical facility to determine the availability of adequate services to meet the needs of the particular injury/illness; coordination of visit via phone/fax.
• Speak with medical personnel regarding the mechanism of injury/illness and discuss appropriate treatment pathways, obtaining UDS and BAT when applicable, and workplace accommodation availability.
• Inform client/injured worker of name/location and contact information of medical facility available.
• Notify appropriate contacts via email of injury/illness details with initial information within one hour of notification, unless an extreme situation.
• Provide updates of diagnosis, work status, plan of care, and follow-up appointments to appropriate personnel with injured worker’s employer and adjuster.
• Provide updates, diagnosis, clinic notes, and treatment authorization requests to designated representative for client and Worker’s Compensation insurance adjuster.
• Log injury/illness details on spreadsheet; client specific.
• Bill time for each case according to services rendered.
• Generate letters to providers for clarification of work-relatedness and/or treatment plan.
• Obtain and review medical records and diagnostics with relation to present injury/illness, prior history, and/or forwarding to specialty providers when allocated.
• Proper documentation of phone calls made and received, interpretation of medical records from each exam, work status, and all emails transpired with regard to each case.
• Assist upper management in CM activities as requested.
• Answer phones in a professional manner when receptionist is not available.
• Attend and participate in staff meetings.
• Assist in office-related tasks as needed.
• Participate in opportunities for learning and skill maintenance/development, including internal and external training and workshops.
• Other duties assigned by the supervisors.

Qualifications

• Must possess and retain a valid RN license for the state of LA (or compact multistate license).
• Obtain a CWCP certification within two (2) years of employment.

Requirements

• Previous triage experience in ER or Urgent Care preferred; previous Occupational Health experience preferred.
• Minimum two (2) years practicing as a Registered Nurse.

Training

• Training for this position will be held primarily remotely, but may require in-office training at our corporate office depending on demands of training.

Benefits

• Health, Dental, Vision, Life, 401(k).
• Six Paid Holidays.
• Vacation and Sick Leave.
• Long-term disability and short-term disability benefits.
• And much more.