[Hiring] Tobacco Cessation Health Coach @National Jewish Health

Role Description

National Jewish Health is seeking a part-time Tobacco Cessation Health Coach to provide assessment, education, and behavioral support to individuals working to quit tobacco. This role engages participants through phone and digital coaching, using motivational interviewing techniques to guide individuals in setting goals, making quit attempts, and maintaining long-term abstinence.

Key Responsibilities

• Provide coaching and education using motivational interviewing techniques to support tobacco cessation.
• Conduct intake assessments, verify eligibility, and document participant information in compliance with HIPAA and program guidelines.
• Build rapport with participants, assess readiness to change, and support behavior change through ongoing engagement.
• Participate in continuous training and apply feedback to maintain quality standards and evidence-based practices.
• Meet call center metrics and individual performance expectations.

Essential Duties

• Educates and coaches a diverse population of participants in quitting tobacco by following motivational interviewing techniques.
• Completes an intake questionnaire with participants to verify program eligibility.
• Documents participant data in compliance with HIPAA requirements, departmental standards, and specific client guidelines.
• Maintains friendly, confident, open, and effective communication with participants to identify program eligibility and inspire continued participation.
• Engages in a process of continuous training, learning, and professional growth including QA scores and feedback.
• Maintains call center metrics and individual performance standards.

Competencies

• Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly.
• Attention to Detail: Accomplishing tasks by considering all areas involved; setting high standards of performance for self and others.
• Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities.
• Decision Making: Identifying and understanding issues, problems, and opportunities; taking action that is consistent with available facts.
• Informing and Communicating: Clearly conveying information and ideas through a variety of media to engage the audience.

Minimum Qualifications

• Education: Bachelor’s Degree required; a degree in Psychology, Social Work or other Human Services field preferred.
• Work Experience: A minimum of two (2) years of experience as a health coach preferred.
• Special Training, Certification or Licensure: Fluent in English and Spanish preferred.

Salary Range

Salary for this position is set at $21.50/hour. Candidates who are bilingual speaking Spanish will receive an additional $1.00/hour language differential.

Work Setting

This is a fully remote position. Candidates must reside in Colorado, Hawaii, Texas, Arizona, Florida, Illinois, New York, Wisconsin, or California.

Benefits

• Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees.
• Paid Time Off: Generous PTO accruals for vacation and sick days, and six paid holidays.
• Dental & Vision Plans: Coverage effective the first of the month after hire.
• Retirement Savings: 403(b) plan with employer contributions after two years.
• Wellness Incentives: Earn up to $200 annually for preventive health activities.
• Tuition Reimbursement: Up to $5,250 annually for full-time and part-time employees.
• Child Care Assistance: Childcare Flex Spending Account (FSA) with annual employer contribution.
• Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible employer.
• Disability & Life Insurance: Employer-paid plans and optional buy-up choices.
• Voluntary Benefits: Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan.

Anticipated Application Deadline

2026-10-02