[Hiring] Therapist Clinical Quality Peer Educator @Headway

Role Description

As a Therapist Clinical Quality Peer Educator, you'll help ensure therapists' documentation reflects safe, evidence-based, and clinically sound care by evaluating notes against Headway's clinical quality standards. Your work helps promote consistency, support provider growth, and maintain the high standard of care our providers deliver. Some Peer Educators also provide individualized remediation and coaching to help providers successfully meet quality expectations.

Please note: this is a part-time role. If you applied and interviewed for this position in the past six months and were not selected during the most recent interview process, you are unfortunately not eligible to re-apply at this time.

Qualifications

• Current licensed therapist or professional counselor with an independent, unrestricted license.
• 3+ years of direct therapy experience.
• Experience completing quality chart reviews or audits for healthcare delivery organizations.
• Coached or trained other clinicians on documentation that meets standards of clinical care.
• Comfortable working alongside AI-assisted review tools.
• Expert communicator and educator with experience conveying information to large and diverse groups.
• Comfortable adapting to various healthcare technology platforms and evolving workflows.

Requirements

• Review clinical documentation across note types - initial assessments (90791) and progress notes.
• Identify gaps that fall below industry standards for high-quality, safe patient care.
• Review clinical decision-making processes and the use of evidence-based treatment modalities.
• Complete additional quality-assessment work as programs evolve, including calibration exercises and inter-rater reliability rounds.
• Provide asynchronous and live 1:1 remediation support to providers falling below established standards of care.
• Complete all review and documentation work within Headway's designated systems, adhering to HIPAA and privacy requirements.

Compensation

• Multiple openings for contracted Therapist Clinical Quality Peer Educators.
• Minimum commitment of 10 hours per week.
• Hourly rate of $125.
• Requires the individual to set up or have an existing LLC or S-Corp.

Company Description

Headway’s mission is to fix the barriers to mental healthcare access by building a new system everyone can access. We automate the administrative work of credentialing, claims, and payment reconciliation, allowing over 75,000 providers to run their practice on our software, serving over 1 million patients.

We are a Series D company with $325M+ in funding, looking for exceptional people to help us achieve our mission.