[Hiring] Telehealth Scribe @CVS Health

Role Description

The goal of this position is to be the personal data assistant to the provider. This means you handle informatics responsibilities for providers during patient visits via telehealth (primarily video visits). CISs are trained to be experts in structured clinical assessments, accurate and specific documentation, population health workflows, and team-based care. A major goal will be to also facilitate efficient and effective medical care for our patients. Working hours for this role are 8am-5pm EST Monday-Friday. Bilingual Spanish preferred.

We start simple: build meaningful relationships with patients and their families, then layer on resources to help our teams provide excellent care. Our facilities are all new and designed around a model of comprehensive, personalized primary care. We emphasize the use of technology to improve care quality.

Responsibilities

• Observing and recording patient encounters/examinations
• Documenting patient information, history, and diagnoses
• Assisting in medical management
• Documenting medical decision making
• Consultation with the care team and other providers on patient needs
• Other duties as assigned

Qualifications

• Applicants committed to ongoing learning that are interested in a full-time short-term (1 year) or longer-term opportunities
• Advanced communication skills
• Ability to type 70+ words per minute
• Basic level of medical knowledge and/or a willingness to learn quickly
• Ability and willingness to take direction and be a member of a team providing patient care
• Ability to work approximately 40-45 hours per week with predictable hours
• Compliance with hospital and Oak Street Health policies, including HIPAA
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
• US work authorization
• Someone who embodies being 'Oaky'

Requirements

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and driving for results
• Being scrappy

Benefits

• Collaborative and energetic culture
• High levels of responsibility and rapid advancement
• Competitive benefits; including paid vacation/sick time, generous 401K match with immediate vesting, as well as health benefits
• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility