[Hiring] Telehealth Pharmacist @Navitus Health Solutions, LLC

Role Description

The Pharmacist, Telehealth will focus on improving members’ health and wellness via tele-pharmacy. In addition, the Telehealth Pharmacist will assist in the development and execution of additional clinical outreach program(s) to exceed client expectations.

• Provide telehealth coaching to members in various new program offerings aimed at improving adherence and driving to the lowest net cost formulary options.
• Engage frequently with members and prescribers remotely.
• Support department leadership with the development of appropriate clinical resources, recommendations regarding targeted medication review selections, and policies and procedures.
• Provide clinical oversight of certified pharmacy technicians, pharmacy interns, and products including reporting and audit support.

Responsibilities

• Develop appropriate clinical algorithms, pathways, and call scripts to support pharmacy staff in delivering services.
• Review and update all algorithms and call scripts at least yearly and with updated clinical guidelines.
• Develop documentation standards for all clinical outreach.
• Collaborate with other department staff to develop and maintain a high quality and consistent product.
• Facilitate communication and education to clients, providers, and internal staff regarding programs and program outcomes.
• Provide clinical outreach to members, prescribers, and pharmacy providers to enhance care coordination.
• Stay current with new guidelines, literature, recommendations, and medications, and integrate that information into clinical programs and outreach efforts.
• Serve as a preceptor for APPE students within the department (optional).
• Maintain open lines of communication with other functional areas and departments.
• Develop a full understanding of clients’ member experience and how engagement efforts contribute to improved health and wellness.
• Adhere to compliance and HIPAA regulations.
• Participate in, adhere to, and support compliance, people and culture, and learning programs.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in pharmacy or PharmD degree required.
• Current, unrestricted licensure as a Registered Pharmacist in the state of residence, or the ability to gain reciprocity within 4 months.
• 2 years of clinical experience including direct consultation experience preferred.
• Experience as a clinical call center lead is preferred.
• Experience as a member of a multi-disciplinary team is preferred.
• Professional PBM industry work experience is preferred.
• Knowledge of applicable data privacy practices and laws is preferred.
• Knowledge of healthcare industry practices and HIPAA regulations.
• Spanish-speaking preferred.

Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance.
• 20 days paid time off.
• 4 weeks paid parental leave.
• 9 paid holidays.
• 401K company match of up to 5% - No vesting requirement.
• Adoption Assistance Program.
• Flexible Spending Account.
• Educational Assistance Plan and Professional Membership assistance.