[Hiring] Support Specialist @Brainlab

Role Description

From the initial planning phase to the treatment of the patient, the Brainlab solutions in the field of oncology allow clinical personnel to deliver faster and more precise treatments. Our radiosurgery systems, such as Novalis powered by Truebeam, are able to deliver non-invasive treatments in just a few minutes and can treat cancerous or non-cancerous tumors anywhere in the body. Thanks to their unique technology which adapts the shape of the beam to match the form of the tumor, Brainlab technologies provides physicians with the certainty that the most appropriate dose is dispensed to the patient while protecting the healthy cellular tissue.

To help our customers in the field of radiotherapy and radiosurgery, Brainlab is looking for a home office based field service engineer in Warsaw.

As a Support Specialist RT your main tasks will include:

• To install the radiotherapy and radiosurgery systems for the customers in your region and in Spain, partly also in Portugal and other countries in Europe.
• To provide after-sales service for our radiotherapy and radiosurgery systems, including diagnosis tasks as well as service, maintenance and repairs.
• To act as the technical Brainlab face to the customer by communicating efficiently with the clients, understanding any problems which arise and responding in the most appropriate manner.
• To conduct routine calibrations as well as preventive maintenance services.
• To make our customers - e.g. physicist Team - familiar with Brainlab products; further customer training is then performed by a dedicated trainer team.
• To provide full service satisfaction to clients.

Qualifications

• You have a Degree/Certification in Medical Physics, Medical Dosimetry, radiation therapy technicians or equivalent.
• You have a very good knowledge in the field of informatics as well as experience in diagnosing issues in IT infrastructure and networking topics.
• Your good knowledge of linear accelerators is also an advantage for this position.
• Prior experience in service/maintenance in the field of robotics and/or electro mechanics.
• Proficiency of English and Polish both written and spoken are a necessity to be successful in this position.
• Excellent social, team-work and self-management skills.
• You are highly flexible and would be willing to travel around 80% of the time for your position.
• Motivated self-starters with excellent interpersonal skills and the ability to work independently should apply now!

Benefits

• A mutually-supportive, international team.
• Meaningful work with a lasting impact on medical technology.
• Company car, cell phone, laptop - also for private use.
• Flexible working hours as well as home office.
• Comprehensive training and continuing education opportunities.