[Hiring] Supervisor, Interim Coding @Savista

Role Description

The Supervisor, Interim Coding executes established operational mandates put in place by Coding Services Management team members. This role supports the achievement of all coding-related service level agreements (SLA) and other applicable deliverables for designated clients. SLAs largely involve coding productivity and quality assurance (QA). Additionally, the Supervisor, Interim Coding provides coding convention and coding workflow guidance to the Savista coders that also supports expected performance outcomes.

• Manages staffing and performance of the Coding Specialists and, if applicable, the Coding Services Lead, including:
  • Hiring
  • Onboarding
  • Timecard approval
  • Scheduling
  • Coaching and counseling
  • Monitoring performance-related metrics
  • Completing annual performance evaluations
  • Terminating a colleague’s employment
• Monitors coding work queues to ensure that all processes are successfully completed to meet Savista’s SLAs, including communicating work assignment priorities.
• Analyzes individual colleague’s performance metrics (production and quality) on a daily, weekly, monthly, and quarterly basis, celebrating individual performance and creating performance improvement plans as necessary.
• Identifies and mitigates shift coverage gaps, briefing applicable Coding Services Management team member on potential labor costs and risks to attaining SLAs.
• Orients new colleagues on client workflow to accurately achieve SLA outcomes.
• Serves as the Savista coding team’s first point of contact for schedule matters and task-related questions.
• Informs the Coding Services Management team of team performance outcomes and advises on opportunities for process improvement.
• Ensures any coding process or IT error is immediately escalated to the appropriate team.
• Resolves independently any coding-related matters occurring after code completion, including:
  • Coordinating how edits are appropriately mitigated
  • Routing denials to be audited
  • Updating codes when the original coder is unavailable
• Assigns ICD-10 or CPT codes at commercially reasonable production rates and at a consistent 95% or greater quality level.
• Performs other related duties as required.

Qualifications

• An active AHIMA (American Health Information Association) credential or an active AAPC (American Academy of Professional Coders) credential
• Three years of production coding experience

Requirements

• Pay Transparency Disclaimer: Savista is required by state-specific laws to include the pay range for this role when hiring a resident in applicable locations. The pay range for this role is $20-$33 an hour. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills.

Benefits

• SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.

Company Description

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).