[Hiring] Prior Authorization Specialist @Kindred Healthcare

Role Description

The Registration Integrity Specialist plays a key role in ensuring patient safety and the accuracy of administrative data within the acute care environment. This position is responsible for:

• Pre-registration, order entry, cost estimation, and initial financial counseling.
• Working in direct communication with patients and clinical teams.
• Verifying demographic and insurance information.
• Identifying and correcting order errors.
• Supporting accurate, timely, and complete registration processes.
• Collaborating with revenue cycle departments, including Patient Accounting and Prior Authorization.

Qualifications

• Strong understanding of hospital registration processes, insurance requirements, and patient financial counseling.
• Working knowledge of hospital billing principles and the ability to interpret insurance explanation of benefits (EOBs).
• Familiarity with Change Healthcare systems (AHIQA, Verifier, Estimator, Webpay, etc.).
• Competency in scheduling procedures and working with diagnostic and procedural coding.
• Proficiency in data entry and keyboarding.
• Excellent critical thinking, communication, and customer service skills.
• Ability to multitask in a fast-paced healthcare environment.
• Professional demeanor and ability to handle sensitive patient information with discretion.
• Prolonged periods of sitting and computer use.
• May be required to lift or move materials weighing up to 25 pounds.
• Frequent communication via phone and in-person.
• Office or clinical front-desk environment within an acute care hospital.
• May occasionally require coverage of various registration points throughout the hospital, including emergency or specialty departments.
• Exposure to standard healthcare administrative and clinical settings.

Requirements

• High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred)
• 3+ years experience in customer service and/or revenue cycle operations, including registration, scheduling, or patient accounting (Required).
• Prior Experience using Change Healthcare products (Preferred).

Company Description

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.