[Hiring] Specialty Scheduler @Vail Health Private

Role Description

Responsible for scheduling office visits, scheduling in-office/operating room procedures and providing pertinent information to patients. Responsible for completing pre-certifications for in-office, imaging, prescription, and procedures. Additional administrative duties associated with tracking the processing and receipt of biopsy specimens.

• Schedules all office visits, in-office procedures, and operating room procedures; including pre-operation appointments.
• Provides outside facility with authorization information.
• Assists surgical team, including but not limited to; reviewing paperwork and pre-procedure instructions with patient, ensuring required information is routed to pre-op department prior to surgery, and obtaining applicable historical information prior to consult.
• Communicates scheduling changes to appropriate team members.
• Calls patients to remind them of appointment time and location.
• Assists with scheduling and pre-certification duties for other practice disciplines and procedures as assigned.
• Maintains and schedules incoming referrals.
• Processes and documents insurance pre-certifications and coordination of benefits for all procedures/medications administration prior to scheduling.
• Updates patient registrations when appropriate.
• Obtains correct address information, telephone numbers and insurance information from the patient.
• Informs patient of out of pocket expenses they will be required to pay prior to scheduling procedures ensuring accurate documentation.
• Informs patient of account balances that must be paid prior to procedure.
• Collects required fees prior to procedure.
• Directs uninsured patients to the business office for information on payment requirements.
• Cross references incoming biopsies specimens daily with a report from our EHR for accuracy.
• Ensures all biopsies ordered through our vendor were processed and received.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant.

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Benefits

• Competitive wages
• Parental leave (4 weeks paid)
• Housing programs
• Childcare reimbursement
• Comprehensive Health Benefits:
• Medical
• Dental
• Vision
• Educational Programs:
• Tuition Assistance
• Existing Student Loan Repayment
• Specialty Certification Reimbursement
• Annual Supplemental Educational Funds
• Paid Time Off: Up to five weeks in your first year of employment and continues to grow each year.
• Retirement & Supplemental Insurance:
• 403(b) Retirement plan with immediate matching
• Life insurance
• Short and long-term disability
• Recreation Benefits, Wellness & More:
• Up to $1,000 annual wellbeing reimbursement
• Recreation discounts
• Pet insurance
• Pay is based upon relevant education and experience per hour.
• Hourly Pay: $20.30 — $24.19 USD

Company Description

Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail.