[Hiring] Sleep Care Coach @MedBridge Healthcare LLC

Role Description

As a Remote Sleep Care Coach, you'll become a trusted resource for patients undergoing CPAP therapy for obstructive sleep apnea. Through education, encouragement, and ongoing support, you'll help patients build healthy habits that improve their sleep, health, and quality of life.

If you're passionate about helping others, enjoy coaching behavior change, and thrive in a structured remote environment, we'd love to hear from you.

Qualifications

• High School Diploma or GED
• Strong communication and interpersonal skills
• Ability to motivate, encourage, and support patients
• Excellent organizational and multitasking abilities
• Comfort using computers, web-based platforms, and remote technology
• Associate's or Bachelor's Degree in:
  • Psychology
  • Counseling
  • Exercise Science
  • Healthcare Administration
  • Public Health
  • Social Work
  • Related healthcare or behavioral health fields

Requirements

• Provide education and coaching to patients using CPAP therapy
• Encourage long-term therapy adherence through motivation, accountability, and support
• Conduct outbound follow-up calls to patients and caregivers
• Respond to inbound patient and caregiver inquiries
• Review daily patient activity within the Sanusom Portal (reporting only, no clinical interpretation)
• Help identify and address barriers impacting therapy success
• Coordinate with physician offices and DME providers regarding non-clinical patient needs
• Schedule and reschedule patient appointments as needed
• Document all patient interactions accurately in electronic systems
• Participate in team meetings, training, and quality initiatives
• Remain available and engaged during scheduled work hours

Benefits

• 100% Remote Work Environment
• Monday-Friday Schedule (No Weekends)
• Medical, Dental & Vision Insurance
• Generous PTO & Paid Holidays
• 401(k) with Company Match
• Company-Paid Life Insurance
• Employee Assistance Program (EAP)
• Company-Provided Computer & Equipment
• Professional Growth & Development Opportunities
• Work with a Nationally Recognized Leader in Sleep Care Services

Company Description

Integrated Sleep Care partners with healthcare providers and patients to improve outcomes through innovative sleep therapy support, patient engagement, and compassionate care services. Our mission is simple: help patients sleep better so they can live healthier, happier lives.

Join a team that is making a meaningful difference every day.