[Hiring] Senior Recovery Resolution Analyst @UnitedHealth Group

Role Description

The Senior Recovery Resolution Analyst is required to determine the accuracy of claims submitted by a provider to UnitedHealth Group by comparing it to the medical record(s) submitted for the date(s) of service being reviewed. They must be able to exercise judgement/decision making on complex payment decisions that directly impacts the provider and UHC/Client by following state and government compliance guidelines, coding requirements and policies. They must confidently analyze and interpret data and medical records/documentation on a daily basis to understand historical claims activity, determine validity and demonstrate their ability to provide written communication to the provider. They are responsible to investigate, review and provide clinical and/or coding expertise in a review of post-payment claims. They need to effectively manage their caseload and monthly metrics in a production driven environment and ensure they are meeting all compliance turnaround times mandated by the client. The Senior Recovery Resolution Analyst must be proficient in computer skills and able to navigate multiple systems at one time with varying levels of complexity. They must have the ability to research and work independently on making decisions on complex cases.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Performs quality audits of clinical review cases of CPT, HCPCS, and modifiers assigned to codes on claims in a telecommuting work environment.
• Determines accuracy of medical coding/billing and payment recommendation for post-payment claims.
• This could include Medical Director/physician consultations, interpretation of state and federal mandates, applicable benefit language, medical and reimbursement policies and consideration of relevant clinical information.
• Determines appropriate level of service utilizing Evaluation and Management coding principles.
• Ensures adherence to state and federal compliance policies, reimbursement policies and contract compliance.
• Identifies aberrant billing patterns and trends, evidence of fraud, waste or abuse, and recommends providers to be flagged for review.
• Maintains and manages daily case review assignments, with accountability to quality, utilization and productivity standards.
• Provides clinical support and expertise to the other investigative and analytical areas.
• Participates in team and department meetings.
• Engages in a collaborative work environment when applicable but is also able to work independently.
• Serves as a clinical resource to other areas within the clinical investigative team.
• Work with applicable business partners to obtain additional information relevant to the clinical review.

Qualifications

• High School Diploma or GED.
• Certified Coder AHIMA or AAPC Certified coder (CPC, CCS, CCS-P, RHIT, CPMA, RHIA, CDIP).
• 2+ years of coding experience with medical record auditing and coding/billing experience.
• 1+ years of working in a team atmosphere in a metric driven environment including; daily production standards and quality standards.
• Intermediate level of medical record review experience.
• Intermediate level of experience with health insurance business, industry terminology, and regulatory guidelines.
• Intermediate level of experience with Microsoft & Adobe applications (Outlook, PowerPoint, Word, Excel, PDF).

Requirements

• Bachelor degree (preferred).
• Healthcare claims experience/processing experience (preferred).
• Strong communication skills with the ability to interpret data (preferred).
• Experience with Fraud Waste & Abuse or Payment Integrity (preferred).
• Experience with subsequent or reconsideration reviews for FWAE (preferred).
• Strong analytical mindset working with medical terminology or coding (preferred).
• 1+ year experience of UHC platforms - COSMOS, Facets, CPW, NICE (preferred).

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401k contribution (all benefits are subject to eligibility requirements).

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.