[Hiring] Senior Manager of Clinical Informatics @Baxter International Inc.

Role Description

Your role at Baxter:

Baxter is leading the way with our connected delivery system more than ever. Working alongside sales in collaboration with our customers, we’re enabling patient safety efforts, realizing staff and task efficiencies, strengthening care coordination, and enhancing the clinician and patient experience. All while understanding the workflow of the customer and unifying Baxter devices and applications on one modern platform to meet the needs of our customers.

The Senior Manager Clinical Informatics will support the West or South Central Region, in understanding the clinical sales strategies and needs of the customer to help drive sales across Baxter’s US PSS, Care Communications and Connected Care organization with the aim at growing industry market share and bridging the gap between clinical and IT personnel at healthcare organizations. They will lead the development of clinical relationships with healthcare institutions for large, complex connectivity sales opportunities. The role will focus on collaborating, assessing, and presenting clinical strategies and findings to hospital executive clinical leadership and serve as an integral part of the regional sales team and supporting the overall business.

What you'll be doing

• Customer engagements: Engage with clinical and organizational leaders (CNO, CNE, CNIO, Patient Experience leaders, Communication leads) and develop relationships as trusted clinical advisors by listening to and understanding their needs, and how it relates or could be impacted by our product offerings and strategy.
• Consultative: Collaborate and assist sales in identifying clinical solutions while maintaining required guidelines of device performance for communication, workflow enhancements, connectivity and safety that will meet the needs of the hospital and clinical leaders.
• Product Knowledge: Provide customers with an overview and understanding of how our connected platform will help achieve connectivity of their full eco system through nurse call, mobile communication, device alert and alarm management, patient engagement as well as connectivity of bed and device data collection and visualization.
• Productivity: Development and maintenance of Clinical Workflow assessment tools, collection, and input into the tool, analysis of the data and creation of executive summary that provides clinical insights, workflow observations, and identification of Key Performance Indices.
• Collaboration: Support sales and implementation teams as a customer liaison for Clinical Implementation team's transition.
• Connectivity Support: Work with front-line IT and clinical compliance staff within client organizations to document existing workflows and the policies supporting existing practices. Acts as an informed clinical/IT liaison bringing clinical expertise and input to clinical program design.
• Presentation Skills: Pre-sale clinical presentations and support, providing clinical insights. Capable of detailing all product Lines and Services that deliver a clinical value proposition with maximum impact within a C-suite environment.
• Leadership support: Support the sales leadership and Regional Sales Managers in their development and deployment of strategic master plans within their territories related to the portfolios we support. This role requires clinical, technical and informatics focus.
• Marketing Support: Cross collaborative engagement with Marketing and Product teams as the “voice of the customer” regarding current practice guidelines and initiatives seen in the field.
• Education: Stay current on clinical trends economics, policies, and practices within the healthcare industry. Support and educate sales and marketing teams in understanding how these trends impact the business portfolio offerings.
• Healthcare economics: Understand healthcare economic data to support territory business plans to meet/exceed assigned sales goals.

Qualifications

• Bachelor’s Degree Nursing or local equivalent of same REQUIRED, Masters (MS or MSN) in related healthcare field optional.
• 8+ years experience Nursing Leadership or Healthcare Leadership, with significant hospital based experience.
• Travel up to 75% including overnights. Must live close to a major airport within territory and be willing to travel.
• Experience interacting with and presenting to healthcare professionals, including C-Suites. Multi regional experience preferred.
• Ability to learn and articulate high-level system architecture and design and logical data flow to downstream devices for client configurations.
• Solid understanding of clinical data and workflows.

Benefits

• Comprehensive compensation and benefits packages for eligible roles.
• Medical and dental coverage that start on day one.
• Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
• Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount.
• 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
• Flexible Spending Accounts, educational assistance programs.
• Paid holidays, paid time off ranging from 20 to 35 days based on length of service.
• Family and medical leaves of absence, and paid parental leave.
• Commuting benefits, Employee Discount Program, Employee Assistance Program (EAP), and childcare benefits.