[Hiring] Senior Manager Network Performance @Healthcare Outcomes Performance Co. (HOPCo)

Role Description

• Analyze financial, operational, and clinical data to identify trends and translate insights into actionable recommendations that improve cost, quality, and utilization outcomes.
• Partner with Regional Medical Directors to engage market MSK and PCP clinicians in understanding HOPCo’s program expectations, incentive eligibility, clinical performance data, quality metrics, and utilization trends.
• Create and deliver performance reviews and presentations to providers, practice leadership, and staff, clearly communicating opportunities, expectations, and progress.
• Drive provider engagement and accountability through ongoing communication, education, and alignment to program goals, contractual requirements, and MSK best practices.
• Lead onboarding and ongoing enablement of provider groups, ensuring alignment to program workflows, expectations, and success metrics.
• Work with Regional Medical Directors, Network Performance, Medical Economics, and Operations teams to develop tools, resources, and reporting to support performance tracking, transparency, and continuous improvement.
• Collaborate cross-functionally with clinical, analytics, and operations teams to address performance gaps, enhance program design, and support key initiatives.
• Work with VP of VBC Network Management and Network Performance team to establish and execute a consistent provider engagement cadence, including quarterly business reviews and ongoing touchpoints.
• Independently manage multiple priorities, projects, and deadlines with minimal oversight.
• Support network growth strategies and execution.
• Other duties as assigned.

Qualifications

• Bachelor’s degree required.
• Master’s degree in Nursing, Healthcare Administration, Business Administration, or related field (MSN, MHA, MBA) preferred.

Requirements

• Registered Nurse (RN) or other clinically trained professional with musculoskeletal (MSK) or orthopedic experience preferred; candidates with strong MSK value-based care experience will also be considered.
• Ability to travel up to 50%, as needed.
• Ability to work effectively and independently in a remote environment.
• Ability to manage multiple assigned provider practices, value-based programs, and priorities simultaneously while meeting deadlines.
• Ability to communicate effectively, verbally and in writing, to a wide range of audiences.

Knowledge

• Strong understanding of MSK value-based care program design and performance drivers.
• General clinical knowledge of orthopedics and clinical workflows.
• General knowledge of payor contracting.

Skills

• Advanced Microsoft Office skills (Excel, PowerPoint, Word, PowerBI).
• Strong analytical and problem-solving skills; ability to translate complex data into clear findings.
• Strong written and oral communication skills including frequent virtual meetings.

Abilities

• Excellent communication and presentation abilities.

Environmental Working Conditions

• Standard office environment.
• Work hours will require flexibility to accommodate meetings across different time zones.
• Some travel required for provider meetings, team meetings, training, or organizational events.

Physical/Mental Demands

• Requires prolonged periods of sitting and working at a computer.
• Manual dexterity using a keyboard and mouse.

Organizational Requirements

• HOPCo Mission, Vision and Values must be acknowledged and adhered to.
• This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.