[Hiring] Senior Instrumentation and Analytical Specialist @Abbott Laboratories

Role Description

This Senior Instrumentation and Analytical Specialist position is a part of the Abbott Diagnostics Division. It's a field-based remote role.

• Serve as SME in automation, informatics, and professional services for diagnostic instruments and lab automation systems.
• Lead technical product installations, configurations, and solution optimization.
• Conduct solution assessments to optimize instrumentation, automation, and informatics performance.
• Design and deliver optimization workshops within your area of expertise.
• Develop and execute strategies for complex customers (e.g., strategic accounts, national/regional health systems).
• Build and maintain key account relationships to drive retention and business growth.
• Own development and delivery of training programs and tools for the Technical Solution Design team.
• Provide advanced training to internal teams and external customers.
• Drive differentiated technical sales positioning versus competitors.
• Act as technical liaison across U.S. customers, sales/service teams, and global partners.
• Partner with U.S. Marketing to develop and deploy new product knowledge.
• Support product development by ensuring solutions meet customer and industry standards.
• Assess and improve informatics systems, middleware, and automation software.
• Optimize specimen routing across instruments and modules.
• Review and refine reagent plans and system configurations.
• Perform advanced data analysis using instrumentation/automation data mining tools.
• Serve as primary technical advisor to sales teams across the full solution lifecycle (sales → install → implementation → optimization).
• Lead competitive analyses to inform business strategy.
• Build long-term relationships with internal and external stakeholders.
• Support sales objectives and drive customer satisfaction and growth.
• Implement and maintain the effectiveness of the quality system.

Qualifications

• Bachelor’s degree in a related field (required).
• 7+ years of experience within the following areas:
• Selling technical products, services, and solutions, including installation and configuration of:
• Automated diagnostics systems.
• Laboratory automation systems.
• System integrations.
• Clinical laboratory science, including laboratory operations and workflows.
• Modifying and optimizing informatics systems, laboratory middleware, and automation software.
• Conducting data analysis and utilizing data mining tools specific to instrumentation and automation platforms.

Requirements

• Proven ability to drive sales results.
• Leads teams and initiatives effectively.
• Negotiates to achieve strong business outcomes.
• Solves complex problems with sound judgment.
• Communicates clearly and adapts in fast-paced environments.

Benefits

• Career development with an international company.
• Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement and student debt programs.
• A company recognized as a great place to work in dozens of countries.
• A company recognized for diversity and inclusion.