Role Description
Serves as an expert resource, and may assist with coordination of HIM Team which is responsible for all aspects of patient medical records to include:
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Electronic medical record applications
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Filing and retrieving records
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Deficiency analysis
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Operational record reviews
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Analyzing data
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Tracking records
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Preparing and scanning documents
Ensures that medical records are available, accurate, and current.
Qualifications
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Must have High School diploma or GED.
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Must have six years of office experience with use of software applications in work processes, with two years of health care related experience.
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Prefer six years of HIM experience.
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Prefer registration as a Registered Health Information Technician (RHIT); OR current licensure in a health care related field.
Requirements
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Must pass the Customer Service test with a minimum score of 80%.
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Must pass the Medical Terminal Digit Filing test with a minimum score of 80%.
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Must pass the alphanumeric Data Entry test with an accuracy rate of 80%, with minimum keystrokes of 3,000.
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Must pass the General Computer test with a minimum score of 80%.
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Must pass the Skillcheck Medical Terminology test with a minimum score of 70%.
Skills or Special Abilities
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Must have knowledge of Health Information Management or Healthcare Operations Applications procedures.
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Must successfully complete required training and meet prescribed performance standards within 90 days of employment.
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Must be able to operate multi-line phones, faxes, and copy machines.
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Must be able to comprehend and apply established policy and procedures.
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Must be able to demonstrate good decision-making skills.
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Must be detail oriented and exhibit effective organizational skills.
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Must have good written and oral communication skills with patients, visitors, and hospital staff.
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Must be able to work effectively both independently and in team environments.
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Prefer knowledge of HIM computer software, including master patient index and record tracking.
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Prefer knowledge of Health Information Management procedures.
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Prefer knowledge of Electronic Medical Record (EMR) software applications.
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Prefer knowledge of document imaging preparation and scanning.
Responsibilities
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Assists with the coordination of the Health Information Management Teams to ensure effective and efficient operations for the Health Information Management department.
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Utilizes electronic computerized master patient index, chart tracking, and Electronic Medical Record applications to manage patient medical records.
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Reviews documentation and data in electronic applications, the Electronic Medical Record, and the paper medical record to process requests for medical records.
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Analyzes and audits medical records to ensure clinical documentation is complete and accurate per established procedures.
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Coordinates and prioritizes workflows, assignments, and deliverables of the HIM Team as directed by HIM Management.
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Prepares routine statistical reports as directed by the manager.
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Facilitates quality improvement processes within HIM workflows.
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Responsible for all record management workflows including retrieval, filing, tracking records, document preparation, scanning, indexing, and quality review.
Job Accountabilities
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Identifies ways to improve work processes and improve customer satisfaction.
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Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops and reading professional journals.
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Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the area.
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Develops effective internal controls designed to promote adherence with applicable laws and accreditation agency requirements.