Role Description
The Senior Director, Drug Safety and Pharmacovigilance (DSPV) Operations will provide operational leadership for pharmacovigilance activities, including:
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Case management
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Vendor governance
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Regulatory compliance
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PV Quality Management System (QMS)
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Inspection and audit readiness
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Training
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Performance metrics
This individual will also oversee DSPV contracts, budgets, and invoices. Serving as the subject matter expert for outsourced safety operations, the Senior Director will oversee:
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Case processing
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Expedited reporting
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Activities related to the Argus global safety database (GSDB)
Responsible for reports preparation and vendor management for GSDB related activities, this role serves as lead for:
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PV compliance
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QMS
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Inspection/audit readiness for the DSPV function
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Organization and oversight of the Safety Management Plans (SMP)
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Safety Management Team (SMT) meetings
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Vendor Oversight Plan (VOP)
As the case management lead, the Senior Director will monitor case-processing activities performed by:
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Patient support programs (PSPs)
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Vendors
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Business partners
This position reports to the Senior Vice President, Drug Safety and Pharmacovigilance.
Qualifications
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Masterβs degree in relevant field (Life sciences) or equivalent combination of education and experience; nursing degree (RN) or pharmacy degree (PharmD) preferred
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Minimum of eight years of experience in pharmacovigilance operations or a related function within the biotechnology or pharmaceutical industry
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Hands-on experience with global safety databases, preferably Argus, and safety-data analytics
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Demonstrated experience with case processing, safety-database oversight, vendor governance, audit and inspection readiness, and budget and invoice management
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Experience managing and providing oversight of pharmacovigilance service providers and safety-database hosting partners
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Strong knowledge of ICH guidelines and applicable U.S. and European pharmacovigilance regulations and requirements
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Experience preparing safety-data outputs for aggregate and periodic safety reports (DSUR, 6MLLs)
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Excellent analytical and problem-solving skills, with the ability to interpret complex data and translate findings into actionable drug development strategies
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Excellent communication and interpersonal skills, with the ability to motivate teams and collaborate effectively across functions
Requirements
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Provide oversight of end-to-end case processing for clinical development programs
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Serve as the operational subject matter expert and lead for the Argus global safety database
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Oversee expedited safety reporting, including SUSAR submissions
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Establish and monitor case-processing workflows, KPIs, compliance metrics, and operational deliverables
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Monitor safety operations performed by PSPs, vendors, and business partners for compliance
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Provide operational leadership and oversight of DSPV vendors
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Lead or participate in SMTs, vendor governance meetings, and other safety governance forums
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Develop and maintain operational plans, SOPs, work instructions, workflows, and other DSPV processes
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Manage DSPV vendor and consultant budgets, contracts, statements of work, change orders, and invoices
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Oversee safety-data reconciliation with Data Management, Clinical CROs, and other stakeholders
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Prepare and oversee safety reports, listings, narratives, and other data outputs
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Maintain audit and inspection readiness for DSPV activities, systems, vendors, and business partners
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Oversee CAPAs, remediation activities, and compliance improvements related to DSPV operations
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Oversee the organization, completeness, and maintenance of DSPV documentation
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Lead development and maintenance of the DSPV training curriculum
Benefits
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Opportunity to work in a fast-paced, dynamic environment
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Market competitive compensation and benefits package, including base salary, performance bonus, equity grant opportunities, health, welfare & retirement benefits
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Unlimited PTO
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Two, one-week company-wide shutdowns each year
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Commitment to provide professional development opportunities
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Remote working environment with frequent in-person meetings
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The expected salary range offer for this role is $295,000 to $311,000