[Hiring] Senior Director, Clinical Programs @DaVita Kidney Care

Role Description

The Senior Director, Clinical Operations and Performance leads clinical performance and care model execution across designated care teams and markets to ensure high-quality, evidence-based, and effective care delivery. This role partners closely with operational, nursing, advanced practice provider, physician, and cross-functional leaders to drive consistency and outcomes in clinical operations.

• Drive clinical practice and team performance.
• Implement care delivery processes.
• Serve as the operational link to teams building tools and workflows for excellent patient care at scale.
• Translate organizational strategy into frontline execution.
• Combine clinical leadership, people leadership, matrixed team influence, and continuous improvement to advance outcomes for patients with kidney disease and related comorbidities.

*This is a per diem role - Approximately 10hrs/week

Qualifications

• MD, DO, NP, or PA required.
• Active unrestricted clinical license required.
• Significant clinical experience caring for patients with complex chronic disease; kidney care, value-based care, primary care, hospital medicine, or population health experience strongly preferred.
• Demonstrated people leadership experience, including coaching, team development, and performance management.
• Experience leading interdisciplinary clinical teams in a matrixed environment.
• Strong experience in value-based care models and care model execution.
• Strong ability to use clinical judgment, data, and influence to improve outcomes at scale.
• Excellent communication, collaboration, and change leadership skills.

Requirements

• Provide clinical leadership for care delivery across assigned care teams and regions.
• Drive consistency in clinical decision-making, escalation pathways, and documentation practices.
• Provide education to continually upskill NPs and members of the care team.
• Partner with clinical and operational leaders to implement protocols and best practices.
• Identify variation in care delivery and lead efforts to reduce unwarranted variation.
• Ensure appropriate clinical focus on kidney disease and comorbidity management.
• Serve as a clinical thought partner in the design and refinement of population-specific care approaches.
• Provide direct and indirect leadership to clinicians and interdisciplinary teammates.
• Coach teams on complex clinical cases and high-risk patient management.
• Support onboarding, development, performance management, and ongoing growth of clinicians.
• Reinforce a culture of accountability, collaboration, and clinical excellence.
• Help develop team confidence and judgment in managing kidney disease.
• Model effective interdisciplinary collaboration and escalation practices.
• Contribute to clinician engagement, mentorship, and leadership development.
• Partner with operations and clinical leadership to optimize workflows and care team processes.
• Identify care gaps that contribute to missed opportunities or inconsistent execution.
• Use performance data and clinical insights to improve care processes.
• Support operational implementation of scalable approaches to care coordination.
• Collaborate across functions to align clinical priorities with operational execution.
• Provide clinical input into decision support tools and technology-enabled care processes.
• Help ensure clinical tools are practical and well-integrated into workflows.
• Support adoption of technology and workflow enhancements.
• Review cases of patients who are high utilizers of resources for opportunities to improve care.
• Own clinical performance across assigned care teams and markets.
• Drive improvement in quality, patient outcomes, and team performance.
• Serve as a trusted partner to operational and nursing leaders.
• Balance strategic thinking with practical execution.
• Lead through influence in a highly matrixed environment.
• Foster a culture that is patient-centered and performance-oriented.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave.
• Professional development programs: Various programs to help strong performers grow and on-demand virtual leadership courses.