[Hiring] Senior Clinical Programs Manager @PurposeMed

Role Description

PurposeMed is looking for a Senior Clinical Programs Manager who can operate at the intersection of clinical credibility and operational rigor. This is a critical role for a strategic executor who thrives on taking complex pilots from concept to scale and ensuring that clinical initiatives are not just launched, but are deeply embedded into the fabric of our organization.

Reporting into the Director, Clinical Programs, you will drive the optimization and sustainability of our service offerings, directly influencing our long term organizational impact and the quality of care we provide to our patients.

In this role, you’ll make an impact by:

• Program Execution and Strategic Scaling
  • Leading the rollout of new clinical initiatives while ensuring every program remains perfectly aligned with our overarching organizational strategy.
  • Managing complex program lifecycles from initial concept through to full-scale operations with clear accountability for all milestones, including inheriting programs that are in-flight, incomplete, or underperforming and bringing structure, clarity, and momentum to them quickly.
  • Designing clinical pathways, workflows, and care models that are grounded in evidence and built to scale.
  • Bringing clinical teams through meaningful workflow changes in a way that results in genuine adoption, not just compliance.
  • Acting as the central liaison between Clinical Programs, Operations, and Pharmacy to ensure seamless execution.
• Operational Excellence and Sustainability
  • Developing transition frameworks including SOPs, workflows, and training materials to ensure programs are sustainable for the long term.
  • Designing and delivering optimizations for existing clinical programs to enhance efficiency and scalability.
  • Identifying inefficiencies within current clinical programs and implementing process improvements to reduce friction for clinicians and patients.
  • Driving the adoption of optimized processes across diverse cross-functional teams to ensure high quality outcomes.
• Data-Driven Leadership and Performance
  • Developing, tracking, and analyzing program KPIs to identify performance trends, risks, and new growth opportunities.
  • Translating data insights into actionable recommendations that inform leadership decision making and program scaling.
  • Preparing reports and briefings for senior leadership to communicate program impact and optimization success.
  • Leveraging clinical experience and evidence, as well as internal data, to act as a subject matter expert for cross-functional teams and initiatives.
  • Supporting senior leadership in maintaining strategic relationships with vendors, community partners, and external stakeholders to support patient outcomes and clinical programs.

Qualifications

• A Master’s degree in Nursing or equivalent with at least one active Advanced Practice Nursing (NP) License within Canada.
• 5+ years of clinical experience and 2+ years in program management, clinical operations, or healthcare strategy.
• Proven expertise in leading complex, multi-stakeholder initiatives from pilot to full-scale sustainability.
• Advanced skills in project management including the use of trackers, briefs, and risk mitigation frameworks.
• Exceptional communication skills and the ability to build alignment across diverse internal and external groups.
• A deep process orientation with experience writing SOPs and designing clinical workflows.
• Experience working directly with or reporting to senior and executive leadership.
• Familiarity with clinical regulatory requirements and compliance standards.

Requirements

• Experience in a high growth health tech or pharmacy operations environment.
• Certification in Project Management or Lean Six Sigma.
• Strong analytical capabilities with the ability to synthesize data into clear narratives for leadership.

Benefits

• Work/life flexibility and time off:
• Work flexibly within a team that’s remote friendly; we believe that work should fit around your life.
• 20 vacation days and a team that will remind you to use them!
• Annual winter break closure.
• Care for your physical and mental health:
• Extended medical, dental, and vision care starting on your first day of work!
• 8 wellness days.
• $500 health and wellness spending account.
• $2,000 mental health coverage with additional free online counseling through Inkblot Therapy and FeelingBetterNow mental health assessments.
• $20,000 of lifetime coverage for gender-affirming care and procedures.
• Investment in your learning and growth:
• $500 learning fund to use towards courses and other professional development.
• Our unique People Potential program, in which you'll partner with your manager to identify opportunities to grow and achieve your full potential.
• Family care:
• $3,400 lifetime coverage for fertility drugs.
• Parental leave program for birthing and non-birthing parents.