[Hiring] RN Urgent Care Float - Senior Advantage Clinic @UnitedHealth Group

Role Description

Optum WA, (formerly The Everett Clinic) is seeking an RN Urgent Care Clinic to join our team in Everett, WA. As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone.

Under general responsibility, responsible for the nursing management of complex senior advantage patients being managed in an outpatient setting. Provides direct patient care, consults with physicians and other nurses, sets clinical standards, and is involved with education activities. Acts as liaison between patient/physician and other departments to optimize patient quality outcomes. This role has emphasis on facilitating care coordination for patients at our senior advantage clinic by collaborating with multidisciplinary teams.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Assess and evaluate patient care needs, planning, implementing, and using critical thinking to care for acute care patients with complex conditions in the urgent care setting.
• Ensuring interventions in the patient’s care plan are implemented efficiently with a patient-centered approach, sound clinical decision making, and critical thinking skills.
• Assesses patient/family learning needs and coordinates and carries out teaching plan.
• Sharing expertise with the multidisciplinary team.

Clinical/Departmental Assessment:

• Evaluates patient care needs and suggests solutions to patient care problems & complaints.
• Identifies & recommends solutions to departmental problems.
• Assists in assessing departmental function and productivity & recommends changes as necessary.
• Assesses patient/family learning needs and coordinates and carries out teaching plan.
• Assessment and management of venous access devices including complications.
• Performs a nursing assessment prior to each procedure performed during visit.
• Follows procedures related to the verification of orders and products when administering biologics or other products.

Planning & Implementation:

• Care Coordination: Responsible for patient case management and coordinating nursing and patient care activities within the department and with other clinical departments.
• Demonstrates ability to carry out skills as outlined in nursing procedures for clinical areas worked.
• Telephone triage/consultation with patients.
• High tech nursing procedures in the ambulatory care setting.
• Nurse managed care or program coordination.
• Patient/Family education.
• Knowledge of all medications and potential side effects given during patient appointment.
• Utilizes the principles of teamwork inside and outside of his/her department.
• Orient patient and family to all procedures or medication administered during appointment.
• Provide psychosocial support to patient and family and refer to other resources within TEC.

Evaluation:

• Demonstrates ability to perform self-evaluation, taking responsibility for own professional growth and development.
• Participates in departmental quality improvement programs.
• Evaluates effectiveness of nursing interventions/actions in relation to expected patient outcomes/goals.

Communication:

• Utilizes effective communication strategies in inter-personal relationships with patients, families, physicians, and other health care providers.
• Demonstrates effective/informative charting & written communication.
• Communicates problems and concerns to department supervisor as necessary.

Professionalism/Leadership:

• Delegates duties according to patient acuity and the ability of the individual staff member.
• Accepts care assignments according to educational and skill level.
• Demonstrates accountability/responsibility for own actions and decisions.
• Maintains professional affiliations and continuing education.

Other Duties:

• Assists in orientation and education of other clinic staff.
• Serves as a clinical resource.
• Attends required meetings & participates in clinic committees.
• Demonstrates ability to function effectively in emergency situations.
• Assists in the development, revision, and/or updating of clinic policy and departmental procedure/standards of care or practice.
• Performs additional duties as assigned.

Qualifications

• Graduation from an accredited school of nursing.
• Active Registered Nurse license through the Washington State Department of Health.
• Basic Life Support and Advanced Cardiac Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross).
• 2+ years of experience working in ambulatory care outpatient or 1+ years of acute care in hospital setting.

Requirements

• Port care, wound care experience.
• Experience in working with geriatric populations, chronic conditions.
• Case management experience, care coordination.
• Specialty field experience such as acute care, oncology, or geriatrics.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).