[Hiring] RN Triage Mental Health @Healthcare Australia

Role Description

As a Virtual Mental Health Clinician, you will conduct comprehensive mental health assessments, including risk and acuity evaluations, to determine appropriate care pathways. You will work closely with multidisciplinary teams to ensure clients are safely and efficiently connected to the right services and supports.

You will also provide brief therapeutic support, psychoeducation, and guidance to clients, particularly those experiencing distress or crisis, within a structured triage framework.

• Conduct virtual mental health assessments, including risk and acuity screening
• Triage and prioritise clients based on urgency and clinical need
• Provide brief mental health support, education, and coping strategies
• Coordinate referrals and escalate care where required
• Maintain accurate clinical documentation and collaborate with the multidisciplinary team

Qualifications

• AHPRA Registered Nurse (Division 1) with either a postgraduate Mental Health qualification and 5+ years' Mental Health specialty experience, or 7+ years' specialist Mental Health nursing experience.
• Bachelor of Nursing with current unrestricted AHPRA registration
• 5+ years’ clinical program management experience in primary healthcare
• Strong Mental Health Nursing experience across intake, triage or crisis intervention
• Demonstrated skills in telehealth, mental health assessment, risk management and referral pathways
• Excellent communication skills
• Ability to manage multiple cases independently in a virtual environment

Requirements

• AHPRA Registered Nurse (Division 1)
• Postgraduate Mental Health qualification or 7+ years' specialist Mental Health nursing experience

Benefits

• Birthday Leave – because you deserve a paid day off to celebrate you 🎉
• Health Perks – 7% off BUPA Private Health Insurance
• 24/7 Support – free mental health & counselling via our EAP
• Salary Packaging – including novated leasing with Smart Group
• Study Support – financial assistance for work-related education
• The Gifting Hub – save on brands like Good Guys, Rebel, Amazon & more 🛍️