[Hiring] Revenue Cycle Management Specialist I @Heritage Behavioral Health Center

Role Description

The Revenue Cycle Management (RCM) Specialist I performs foundational revenue cycle functions including:

• Claim follow-up
• Denial resolution
• Payment review
• Account research
• Payer communication

This role supports timely claim resolution, accurate reimbursement, and departmental workflow needs. The Specialist I demonstrates working knowledge of revenue cycle processes while maintaining productivity, accuracy, and compliance standards.

This position collaborates with team members to support overall departmental operations and contributes to a high-performing revenue cycle team. The Specialist I builds core skills needed for advancement into more complex revenue cycle responsibilities.

Qualifications

• High school diploma or equivalent
• Experience in revenue cycle, medical billing, accounts receivable follow-up, or denial management
• Demonstrated ability to meet productivity and quality expectations

Requirements

• Knowledge of revenue cycle processes including claim follow-up, denial management, and payment review
• Basic payer rules, denial types, and insurance processes
• HIPAA regulations and PHI protection requirements
• Electronic health record (EHR) or billing system fundamentals
• Strong written and verbal communication skills with payers and internal teams
• Ability to problem-solve and research account issues independently
• Strong organizational skills and attention to detail
• Ability to work independently and meet productivity expectations in a remote environment
• Ability to manage competing priorities in a fast-paced workflow

Company Description