[Hiring] Revenue Cycle Information Systems Liaison @TriHealth

Role Description

Join TriHealth as a Revenue Cycle Information Systems Liaison! Remote work is available. Must reside in Cincinnati-Dayton, Ohio, Northern Kentucky or Eastern Indiana.

At TriHealth, you'll have the opportunity to drive meaningful change by optimizing revenue cycle technology that supports exceptional patient care across our healthcare system. Join a collaborative, innovative team where your expertise helps improve workflows, enhance system performance, and create solutions that make a lasting impact for both caregivers and patients.

As a trusted healthcare leader in Greater Cincinnati, TriHealth offers a culture focused on professional growth, teamwork, and continuous improvement. In this role, you'll partner with clinical, operational, and IT leaders to advance revenue cycle best practices, lead impactful projects, and help shape the future of healthcare technology and operational excellence.

Apply today and grow your career with a team that truly values you.

Qualifications

• Bachelor's Degree in Varied: Nursing, Allied Health, Business, Accounting, Information Systems
• Equivalent experience accepted in lieu of degree
• EPIC Certified for application supported within 3 months of hire
• Excellent communication
• Organizational skills
• Ability to work independently
• Ability to problem solve & manage numerous issues in a high-pressure environment
• Expert in MS Office
• Customer focused, highly motivated, team player with an eye for detail
• 5-7 years’ experience Professional Healthcare

Requirements

• Coordinate the optimization and system design for TriHealthConnect revenue cycle applications.
• Identify problems, develop specifications and implement technology solutions for revenue cycle applications.
• Coordinate communication, information system development, and end-user education plan across all TriHealthConnect applications for ambulatory departments and hospitals.
• May function in a leadership development role by overseeing work product of other employees in the department.

Job Responsibilities

• Act as principal liaison of the Revenue Cycle to the IS Department to achieve desired outcomes.
• Work collaboratively with IS personnel to ensure mutual success.
• Analyze, test and recommend necessary changes to IS build from a systems perspective.
• Facilitate activities that move the TriHealth organization to best practice in revenue cycle operations and customer service.
• Serve as a consultant to all TriHealth departments in the area of Revenue Cycle applications regarding workflows, processes, and changes in application functions.
• Organize and coordinate projects as assigned.
• Contact all parties impacted by a project and organize this group to accomplish the work.
• Develop a timeline for projects indicating milestones with desired dates of completion.
• Work with others to accomplish tasks according to the timeline.
• Determine with input, the budget and funding necessary to complete a project.
• Communicate and coordinate application and process changes with credentialled trainers.
• Establish course schedules and target completion dates in conjunction with managers and trainers.
• May also function as Principal trainer: Serves as a principal trainer for application.
• Maintain the MST database used for training.
• Serve as point person to corporate education for MST updates and installs.
• Understand and execute all TriHealthConnect change management requirements.

Working Conditions

• Climbing - Rarely
• Concentrating - Consistently
• Continuous Learning - Consistently
• Hearing: Conversation - Consistently
• Hearing: Other Sounds - Consistently
• Interpersonal Communication - Consistently
• Kneeling - Rarely
• Lifting <10 Lbs - Occasionally
• Lifting 50+ Lbs - Rarely
• Lifting 11-50 Lbs - Rarely
• Pulling - Rarely
• Pushing - Rarely
• Reaching - Occasionally
• Reading - Consistently
• Sitting - Consistently
• Standing - Consistently
• Stooping - Consistently
• Talking - Consistently
• Thinking/Reasoning - Consistently
• Use of Hands - Consistently
• Color Vision - Consistently
• Visual Acuity: Far - Frequently
• Visual Acuity: Near - Consistently
• Walking - Frequently

Benefits

• Comprehensive benefits package including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement.

Company Description

TriHealth is a trusted healthcare leader in Greater Cincinnati, offering a culture focused on professional growth, teamwork, and continuous improvement.