[Hiring] Remote Patient Monitoring Specialist @PCA Medical Group

Role Description

Are you passionate about improving patient outcomes through innovative healthcare technology? We're seeking a dedicated Remote Patient Monitoring (RPM) Specialist to lead our RPM program across multiple clinic locations. In this pivotal role, you'll be the driving force behind program success—coordinating daily operations, empowering clinical staff, and ensuring patients receive exceptional care through seamless monitoring solutions.

As an RPM Specialist, you'll work at the intersection of clinical excellence and operational efficiency, serving as a trusted resource for providers, staff, patients, and vendors. This is your opportunity to make a tangible difference in patient care while building expertise in one of healthcare's fastest-growing specialties.

Key Responsibilities

• Coordinate and manage daily RPM program activities, including patient enrollment, onboarding, and follow-up across multiple clinic locations.
• Monitor patient participation metrics, track outstanding tasks, and maintain comprehensive RPM documentation to ensure program accountability.
• Prepare and submit accurate, timely monthly RPM reports that demonstrate program impact and compliance.
• Train and support clinical and administrative staff on RPM workflows, best practices, and program requirements to ensure consistent execution.
• Serve as the primary point of contact for RPM-related questions, providing prompt assistance and resolving issues collaboratively.
• Partner with providers, clinic leadership, EHR personnel, and external vendors to identify opportunities for program improvement and optimization.
• Engage directly with patients regarding RPM participation, device usage, troubleshooting, and follow-up care needs.
• Maintain accurate, compliant documentation and data integrity within EHR and RPM systems, adhering to all HIPAA and regulatory requirements.
• Support vein clinic operations through training, approved clinical procedures, medication preparation, and inventory management within scope of licensure.
• Contribute to clinical initiatives and special projects as assigned, demonstrating flexibility and commitment to organizational goals.
• Uphold HIPAA compliance, safety protocols, and organizational policies in all daily activities.
• Travel between clinic locations as needed to support program consistency and staff development.

Qualifications

• High school diploma or equivalent.
• Strong organizational, communication, and problem-solving skills with ability to manage competing priorities.
• Knowledge of clinical workflows, patient monitoring protocols, documentation standards, and confidentiality requirements.
• Proficiency with electronic health record (EHR) systems and Microsoft Office or Microsoft 365 applications.
• Ability to work independently and collaboratively across multiple departments and clinic locations.
• Excellent attention to detail, particularly with data entry and documentation accuracy.
• Professional telephone communication skills and ability to engage effectively with diverse stakeholders.

Preferred Qualifications

• 2+ years of professional experience with Remote Patient Monitoring, cardiovascular services, population health management, or multi-site medical practices.
• Demonstrated experience training or mentoring clinical and administrative staff.
• Familiarity with RPM platforms, remote monitoring devices, or telehealth technologies.
• Experience with healthcare compliance, quality assurance, or program management.

Physical Requirements

• Prolonged sitting at a computer workstation.
• Extensive telephone use and demonstrated multitasking ability.
• Detail-oriented data processing for extended periods.
• Ability to lift and carry light objects and retrieve files.
• Clear vision for computer and paper-based tasks.
• Effective verbal communication skills.

Benefits

• This role offers a unique opportunity to grow your career in healthcare innovation while directly impacting patient outcomes.
• You'll work with a collaborative team dedicated to excellence.
• Gain expertise in Remote Patient Monitoring—a rapidly expanding healthcare specialty.
• Contribute to meaningful clinical initiatives.

Important Information

This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign additional responsibilities as necessary. This document does not constitute a contract of employment, and employment remains at-will unless otherwise specified. Employees with questions regarding their responsibilities are encouraged to consult their supervisor or Human Resources.

Ready to Make an Impact?

If you meet the qualifications and are excited about this opportunity, we encourage you to apply today. Join our team and help us transform patient care through innovative monitoring solutions.