[Hiring] Registered Nurse Navigator @Avera Health

Role Description

This role includes on-call involvement of nights, weekends, and holidays. Call shifts are remote and average about 4 shifts per month and include nights (6p-7a) and/or weekends (Friday PM - Monday AM). Coverage during daytime hours can be done on-site in Sioux Falls or remotely.

Serves as the point of contact for those affected by cancer both in person but primarily via phone through the call center. Performs needs assessment of all clients, addresses clinical concerns, provides education, triages, makes referrals to appropriate resources and services, assists with access to care, enhances patient experience, improves care coordination, and has ongoing follow-up and support as needed. Utilizes local, regional, and national resources while collaborating with all of the Avera Cancer Institute locations. Maintains contact with referring agencies and related people and with community resources used for referral.

• Assists clients in eliminating barriers to timely, quality care through all phases of health care including prevention, detection, diagnosis, treatment, and survivorship with particular focus on disparate populations.
• Completes needs assessment of all clients and documents within database and electronic medical record as appropriate and effectively provides oncology nurse triage based on AAACN model of the nursing process including assessment, analyzing and planning, implementation, and evaluation.
• Makes referrals to appropriate resources and services and documents within database and electronic medical record as appropriate.
• Provides ongoing support and follow-up per outlined protocols and documents within database and electronic medical record as appropriate.
• Provides education and educational resources to those affected by cancer, including assisting clients in making informed decisions, with documentation in database as well as in electronic medical record as appropriate.
• Appropriately refers mental health and emotional support needs to social work navigator or back to community or health system mental health professional.
• Assists leader in planning, development, implementation, and evaluation of goals and objectives.
• Assists leader with data collection, analysis, and reporting.
• Achieves and maintains a current knowledge base regarding local, regional, and national resources while ensuring electronic database of resources remains up to date including working collaboratively with the American Cancer Society and other organizations that provide support to cancer patients.
• Works collaboratively with all Avera Cancer Institute staff and providers as well as other staff and providers throughout the Avera system to provide coordinated services which facilitate continuity of care for the patient and their families.

Qualifications

• Registered Nurse (RN) - Board of Nursing An active license in the state of practice Upon Hire
• 1-3 years Experience working in a clinical environment (preferred)

Requirements

• The individual must be able to work the hours specified.
• Must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand, and distinguish speech and other sounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits

• The pay range for this position is $27.75 - $41.25, actual pay rate dependent upon experience.