[Hiring] Registered Nurse I @Physicians East

Role Description

Provides professional nursing care for clinic patients following demonstration of working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures. Performs under the direction of a provider and within the framework of the office policies and procedures.

• Provides telephone triage, clinical support, and appointment coordination for patients, as directed by Physician, Advanced Practice Provider, Registered Nurse, or Supervising Manager.

Responsibilities:

• Answer incoming patient calls and assess symptoms and concerns to determine appropriate level of care.
• Schedule office visits and follow up appointments as they pertain to the incoming calls and determine appropriate appointment urgency based on clinical protocols and provider direction.
• Provide clinical guidance and education within the nursing scope of practice and established protocols.
• Identify urgent and emergent symptoms and facilitate appropriate escalation to providers or emergency services.
• Communicate patient concerns, test results, and clinical messages to providers.
• Document telephone encounters accurately and timely in the electronic health record.
• Coordinate prescription requests, referrals, and follow-up clinical needs as appropriate.

Other duties:

• Maintains patient confidentiality and comply with HIPAA regulations.
• Keep management informed of high-risk situations.
• Maintain professional and compassionate communication with patients and coworkers.
• Demonstrate strong organizational skills and the ability to manage multiple priorities independently.
• Utilize the electronic health record and scheduling system efficiently.
• Maintains licensure in accordance with the North Carolina Board of Nursing.
• Practice infection control, following OSHA guidelines and office policy.
• Maintain CPR certification.
• Attend fire safety classes, clinical meetings, compliance, and other continuing education classes as offered by Physicians East.
• Adheres to department and office policies.

Qualifications

• Graduate of an accredited nursing program.
• Licensure: Must be registered with NCBON and in good standing.
• Experience in electronic medical records (EMR/HER) software required.
• Professional demeanor and recognition of privacy considerations for patients and families.
• Strong written and verbal communication skills and the ability to communicate and interact professionally with others.
• Ability to actively listen.
• Ability to observe and to draft a narrative account of events accurately and cogently, in grammatically correct English.
• Ability to spell, proofread, and edit written text.

Company Description

Physicians East, P.A. is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.