[Hiring] Care Advisor @Aylo Health

Role Description

We seek a compassionate and detail-oriented Care Advisor to join our Chronic Care Management (CCM) team. The ideal candidate will provide comprehensive care coordination and support to patients with chronic conditions, ensuring they receive optimal care while meeting quality metrics and program goals.

Schedule: Monday through Friday 9:00AM to 5:00PM.

Location: Remote with occasional in office meetings.

Qualifications

• Medical Assistant certification strongly preferred. RN & LPN also accepted.
• Minimum 3 years of clinical experience in a healthcare or healthcare office setting.
• Strong knowledge of chronic conditions and care management.
• Proficiency in Electronic Health Records (EHR) systems and familiarity with clinical workflows.
• Excellent communication and interpersonal skills.
• Experience in patient education and care coordination.
• Strong problem-solving skills and the ability to operate independently.

Requirements

• Conduct regular check-ins with the assigned patient panel via telephone.
• Develop and maintain comprehensive care plans.
• Coordinate care between healthcare providers and services.
• Document all patient interactions in EHR system.
• Monitor and track patient progress and compliance.
• Identify and address barriers to care.
• Provide patient education on chronic condition management.
• Meet monthly performance metrics and quality goals.

Benefits

• Competitive salary.
• Comprehensive benefits package including medical, dental, vision, 401(k), paid time off, and professional development opportunities.