[Hiring] Registered Nurse – Health Coach Consultant @CVS Health

Role Description

We are seeking a highly motivated and experienced Registered Nurse (RN) with a strong background in chronic condition education and telephonic 1:1 member coaching. This is a remote, full-time position (40 hours/week) providing health coaching, assessment, and care support to members with chronic health needs. The RN Health Coach Consultant plays a key role in helping members understand their conditions, adopt healthier behaviors, and achieve optimal health outcomes through a collaborative approach. Applicants must be able to work independently in a remote environment while providing exceptional member support, education, and clinical insight.

Work Schedule

• Must live in PST/MT time zone
• Schedule: 8:30 a.m.–5:00 p.m.
• Potential for one late shift from 11:30 a.m.–8:00 p.m.

Primary Responsibilities

• Member Assessment & Engagement:
  • Conduct clinical assessments and review health data to evaluate member needs and program eligibility
  • Assess member readiness, health literacy, and technology capability
  • Engage members in chronic condition support and personalized coaching
• Health Coaching & Lifestyle Modification:
  • Provide individualized telephonic health coaching using motivational interviewing
  • Support sustainable behavior change and promote positive health outcomes
  • Empower members to make informed healthcare decisions
• Clinical Quality & Care Coordination:
  • Apply clinical guidelines, policy criteria, and regulatory standards
  • Consult with supervisors and Medical Directors to address barriers
  • Identify and escalate quality-of-care concerns
  • Provide accurate health information to support understanding
• Monitoring, Evaluation & Documentation:
  • Develop and maintain individualized care plans
  • Document all interactions per regulatory and accreditation requirements
  • Monitor progress and adjust plans to meet member needs

Qualifications

• Registered Nurse must hold an unrestricted nursing license and reside in a compact state with multi-state/compact privileges
• 3+ years of acute adult Medical-Surgical RN experience
• High-speed, hard-wired internet connection
• Proficiency with Microsoft Office (Word, Outlook, Excel, Teams, PowerPoint), multi-system navigation and keyboarding
• EMR documentation experience
• Excellent communication skills
• Ability to work independently and collaboratively

Preferred Qualifications

• Telephonic chronic condition coaching experience
• Managed care experience
• EPIC EMR familiarity

Education

• Associate Degree in Nursing (ADN) required
• Bachelor of Science in Nursing (BSN) preferred

Anticipated Weekly Hours

• 40

Time Type

• Full time

Pay Range

The typical pay range for this role is: $54,095.00 - $129,615.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families
• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs and other resources, based on eligibility