[Hiring] Registered Nurse, Emergency Triage, Telehealth @ChenMed

Role Description

The Registered Nurse 1, Care Line, is responsible for providing telephonic triage directional patient care advice for general and specific illnesses, health-related issues, client counseling, patient advocacy, health education, and referral and resource management to ChenMed patients and their families. Providing on-call coverage, the incumbent in this role provides remote clinical advice and assessments within license and as possible given technology and medium. The registered nurse collaborates with primary caregivers and others on the interdisciplinary care plan team to provide a team approach of care.

The schedule for this position is as follows:

• Mon 1630-0430
• Tues 1630-0030
• Sat 0800-2000
• Sun 0730-1530

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Connects with patients via phone or video call.
• Interviews and questions patients to collect health history and uses a computer system to record and store comprehensive and focused data relating to the health needs of patients and families.
• Provides health assessment and treatment solutions, monitors patient health and at-home care, aids in emergency scenarios, and promotes patient wellness.
• Based on technology available, monitors a patient’s blood oxygen levels, heart rate, respirations, blood pressure, and blood glucose as well as other assessment measures.
• With the help of video chatting, identifies patient’s symptoms and conditions.
• Analyzes data to determine the appropriate health maintenance and identify appropriate outcomes for patient and family.
• Collaborates with on-call providers as needed to support expected clinical outcomes for the patient and family.
• Evaluates and documents progress toward the anticipated outcome.
• Assists in ensuring achievement of optimal patient outcomes using Telemedicine.
• Documents interventions in a readable, understandable language.
• Aids in enhancing the quality and efficacy of the organization’s telehealth practices and professional nursing practice through successful utilization and improvement of outcomes that demonstrate program efficacy.
• Utilizes appropriate resources to plan and provide services that are safe, effective, and fiscally responsible.
• Performs other duties as assigned and modified at manager’s discretion.

Qualifications

• Associate Degree in Nursing required, Bachelor’s Degree in Nursing preferred.
• Nurse Licensure Compact multistate nursing license required.
• Michigan and Illinois Nurse Licensure required within 90 days of hire, ability to obtain additional licenses as requested by the organization within 90 days of hire.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross required.
• Minimum of 3 years acute clinical nursing experience working in emergency services, urgent care, or geriatric specialty highly preferred.
• Minimum of 1 year virtual care experience highly preferred.
• Must reside within the Continental United States in a state where the company is established as a legal entity.

Requirements

• Pay Range: $64,583 - $92,262 Salary.
• The posted pay range represents the base hourly rate or base annual full-time salary for this position.
• Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors.
• This position may also be eligible for bonuses or commissions.

Benefits

• Great compensation.
• Comprehensive benefits.
• Career development and advancement opportunities.
• Great work-life balance.
• Opportunities to grow.